[Resolved]  Bajaj Allianz Life Insurance — Fraud of INR 35,000/-

Address:Gurgaon, Haryana

I Rama Shankar Upadhyay having 2 Life Insurance policies of Bajaj Allianz. Details of both the policies are as follows:

1.
Policy No. - [protected]
Product Name - Bajaj Allianz Invest Plus
Product Code - 136
Policy Commencement Date - 24 January 2010
Premier Amount - INR 15,000/- Per Annum

2.
Policy No. - [protected]
Product Name - Bajaj Allianz Invest Plus Premier
Product Code - 175
Policy Commencement Date - 13 July 2010
Premier Amount - INR 20,000/- Per Annum

I have got a call from the mobile number +[protected] and the caller introduced herself as Ms. Preeti Bajaj, Coordinator from Bajaj Allianz Office, Noida. She informed me that if I will pay my IIIrd installment for my both policies then I would be able to avail the bonus on my policies amount and further if I wish to close/end the Policy I can do that. I agreed on that and she sent a field officer named Mr. Aditya Bajaj at our home who issued to computerised slips for the payment where the Policy details were already mentioned.

I paid Mr. Aditya Bajaj an amount of INR 35,000/- in cash for both the Policies. Mr. Aditya Bajaj called Ms. Preeti and informed that he collected the payment. While asked Mr. Aditya Bajaj informed his mobile no. as +[protected].

The payment I made in the month of August 2011 and while I didn't received any further information from Bajaj Allianz I called Ms. Preeti to be updated on the Policies status; she informed that she will update me later as she was busy in a meeting. Later I tried to contact her several times but she didn't receive my call.

While I tried to contact her through different phone no. she picked the call and when she came to know about me she disconnected the call and didn't pick the call from same number.

While I couldn't contacted Ms. Preeti anyhow, I went to visit her at office address confirmed as "B-42, ICICI Building, Plot No. 4, Sector 18, Noida" and I was really amazed that the address itself was totally wrong. There was no ICICI Building in B-42 and Plot No. 4 was far away from B-42.

At last I sent the received payment receipt to Bajaja Allianz for authentication as I started doubting on Ms. Preeti's and I have got a written confirmagtion from Ms. Surya Pillai, Customer Care Executive at Bajaj Allianz that the issued slips are fake and not issued by authentic officer of Bajaj Allianz.

Now, it's a serious concern for me that how the person(Ms. Preeti Bajaj) was having all my policy details and who is responsible behind all this harrashment.

Sir/Madam Ist I am not very good in wealth and by such a fraud I am very much dipressed. Request you to take the neccessary action against my complaint and please help me getting my money back.

I will be really thankful to you.

Receipt issued against the payment is also attached for your reference.

Yours Sincerely
Rama Shankar Upadhyaya
+91 [protected]
+2 photos
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Upadhyaya,

Bajaj Allianz always values its customers and hence is very sorry for the inconvenience caused to you.

Please note that we have received your request and investigating the matter. Can we request you to allow us some time into look this matter??? Our support staff will soon get in touch with you.

We would like to inform you that we have created a separate customer care portal http://support.bajajallianz.com/support/ where you can post your queries.
We appreciate your patience and time.

Thanks and regards
Bajaj Allianz Customer Support

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