[Resolved]  Bajaj Allianz Life Insurance — Non refund of money before closing the Policy

Bajaj Allianz Insurance Company — Non refund of money

The Bajaj Allianz introduced product called Igain, wherein people can buy a ULIP though internet without the help of any agents. Once we check the website, we need to enter our phone number and related details. After repeated phone calls from the company representatives, I have purchased a policy on Dec.06, 2009. Due to some problems in their system, the annual income mentioned by me was read as Rs.60,000 instead of Rs.6,00,000 and hence the company refused to issue a policy to me.

On contacting the company's Pune office, I was advised that I should buy their new product Igain II by making a fresh payment and the Company would arrange to refund the premium paid on the first policy within a week's time. Accordingly, I made the payment again on Jan. 13, 2010.

I did not get the refund of first premium made till date, inspite of repeated phone calls and follow ups. Every time I make the phonecall, they assure me that the payment will be processed in a day, but nothing happens

Please advise me how to get the refund. I want to charge the company for the interest I lost.

As there is no contact information, please contact the nos below and we will be happy to help you.

Helpline Number
LIFE INSURANCE
Toll free numbers Standard STD rates apply
MTNL/BSNL[protected] Tel (+[protected]
Tata[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Reliance[protected] SMS [protected]@56070

GENERAL INSURANCE
Toll free numbers Standard STD rates apply
Any Landline/Mobile[protected] Tel (+[protected]
MTNL/BSNL[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in

POLICY — closing of policy

I am a member of PLOT(S) scheme, i submitted 36months in my premium, but i dont continue this policy due to some unavoidable circumstances, My S.No. 7915549 Issued date 07/08/2008, How I can close this policy and return back investment.

Kindly give the useful suggestions to me at the earliest.

Thanking You,

With warm regards

lakshmamma
e-mail= umaprakash.[protected]@rediffmail.com

Dear Customer,

We deeply regret the disappointment faced. We have noted that policy details that you have mentioned and will connect with you soon to address the matter. We hope to address your issue satisfactorily.

Please Note: You can also get in touch with us at http://support.bajajallianz.com/support/ - an online complaint forum at Bajaj Allianz


Sincerely,

Bajaj Allianz
Life Insurance