[Resolved] Bajaj Allianz Life Insurance — SURRENDER Amount not given | |||
Dear Sir, I surrendered my capital unit gain policy [protected]. They took a cancelled cheque leaf from me and told me money would be transfered to my SB account directly. I got a SMS after two three days saying my bank details recorded with them. On 20/01/2013 I got a SMS saying my cheque got despatched with some AWB number through BLUE DART. I contacted BLUE DART and they are saying it is a wrong AWB number. I tried calling the T.Nagar, Chennai venkatnarayana road branch. I was answered after making 30,40 calls. They are now saying cheque will be sent to them and I have to collect from them. I dont understand the process. Then why they collected a cancelled cheque leaf. Already this policy is a big cheater which god only knows why IRDA allowed. I tried calling bajaj allianze call center. After many minutes of singing a hindi song, it disconnects. Please help me in getting my surrender money back Thank you. Ramesh Kumar Rajendran Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Ramesh,
We would like to inform you that, we have already dispatched the policy surrender cheque in branch. We request you to please visit the branch and collect surrender amount.
Branch address: Rainbow arcade, 3 rd floor, 21-23, Sir Thiyagaraya Road, Pondy bazaar, T-nagar, Chennai-600017
Contact number:[protected] / [protected]
Sincerely,
Bajaj Allianz
Life Insurance
We would like to inform you that, we have already dispatched the policy surrender cheque in branch. We request you to please visit the branch and collect surrender amount.
Branch address: Rainbow arcade, 3 rd floor, 21-23, Sir Thiyagaraya Road, Pondy bazaar, T-nagar, Chennai-600017
Contact number:[protected] / [protected]
Sincerely,
Bajaj Allianz
Life Insurance
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+91 20 3030 5858 [Customer Care]
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We have noted your policy details and currently looking into the reason why the surrender payment have not reached you yet. We shall get in touch with you soon to address the matter. We sincerely regret the inconvenience faced by you.
Sincerely,
Bajaj Allianz
Life Insurance