Bajaj Pulsar — Worst Service

Please do take this into account.
I am a customer of a pulsar dtsi, which i had given for service 2 days back.
I had given it to Sarathy Motors, Kollam, Kerala.
I got the vehicle back today.
I had told many complaints including lack of front disc brake and power from the engine.
Nothing was done about engine power.
There was a leak in my right fork and the oil had leaked into the disc and the calipers, i had told them to clean it.
But the just wiped the discs and today when i tested the vehicle it was the same as when i gave it.
Your service assistants just too much they doesn't know anything about the vehicle, even the basics otherwise they would have cleaned the calipers.
Even they dont have any common sense.
Your mechanics are just ok but service assistants are the worst i have seen.
And also they take the customers vehicle for their private use which i happened to see myself.
They just dont know how to explain the bill or works done to the customers.
Please do something to improve their expertise.
I hope you would take necessary action.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir,

I have a bajaj 150cc in bangalore . and i have done my second free service in banargatta office .

But before the servicing my bike give the milage 43+ but after the second service it shows only 30 km/liter. I have already complained two times in that office and they also do some changes in bike and check milage in machine . but still my bike average is showing 30.


So please Suggest me and reply the same ASAP.

Regards,
Sunil Agrawal
[protected]
Sir
I have bajaj pulsar 150 dtsi .
Before few days optra car cut me due to this I m facing problem with bike handling.
I shown to Sai service borivali and told them whatever u want to change u can change also gave freedom to take there own time but I want positive result i.e. I want my bike handling proper ..
My bike was there in sai service for 2 days .but still problem is not solved. I also asked to manager about this but I got irresponsible answers from him. He said take ride for 2 days .and then come to us if there is any problem .but I m finding problem is still there,
Just after servicing from borivali .I shown my bike to bajaj center @ charkop and thane they said there is fork out for my bike.but borivali sai service adviser and technician are not expert to find same problem shown by other service centers...
Sai service @ borivali east is worst service center …where no one to attend while delivering the bike...and no care for bikes at all.

I am so afraid that I think if I go at a moderate speed, accident will happen to me
Who will be responsible for this...as u know Mumbai traffic and road condition...?
So please do needful

Please contact me on [protected] so that I can tell u in detail …

Thank you

Yours faithfully
nilesh patil
[protected]
Not Satisfied With Dewan Bajaj Workshop
(Mahavir Enclave, Dabri Palam Road N. Delhi-45)
Sir,
i am not satisfied With the services workshop of Dewan Bajaj (mahavir Enclave) .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4834
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information