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[Resolved]  Bajaj Service Center — Stolen parts from my bike

This is what i tried to send to the area managers (service centers) and i got a failure notice , mail not sent and ID inactive.

Respected Sir/Madam,
I wish this mail could have been an appreciation
mail but unfortunately its a complaint regarding a
brand new bike with which im totally unsatisfied and
pissed. Sir/Madam , Please excuse my language im not
at all in a good mood due to the bikes problem. I
Totally regret for buying a Bajaj Pulsar instead of a
Hero Honda Karizma. I bought it since all my friends
have it and the main reason for the purchase is that I
want to form a bikers club in which I had planned to
have long trips and documentaries posted on the
internet about the experience we had during out travel
in our bikes Since Bajaj engines are very consistant
and efficient, which looks like a bad idea for me now.
[protected]The problem is that the bikes Powerful
Engine makes pethetic noise from the day i purchased
it from the showroom.....when i asked Popular Bajaj (
Bangalore ) regarding this Engine noise, they said it
is normal in 180cc but my friends circle has all
180cc's only , i have not heard this sound in any of
those bikes and I left the bike in the service center
after completing 300kms apprx which is not the actual
reading for a first service because i was not able to
tolerate the noise from the engine and excessive heat
from the engine with burnt smell.
[protected] Now another problem is that ( Sorry to say ,
I do not want to hurt anyones ego but is the fact
)Popular bajaj has the highest number of people from
kerala, now the service engineers were not able to
communicate with me in proper english nor hindi which
is very sad and pethetic. I told them that the engine
is rough and is making heavy noise, for that they have
done 1st service changed the oil washed the bike and
gave it to me and i still heard the noise. I just took
my bike from there thinking its a waste, wasting time
with those so called service engineers.
[protected] I rode the bike to my native in the speed of
40kms per hour to set the engine with atleast one stop
every 20kms. In Erode, Tamil Nadu i wanted to check
the bike for this noise, they said it is CLUTCH
LOADING NOISE and they rectified it, the bike was
little smooth after the SIXER LOADING ADJUSTMENT. But
the screeching noise was not controlled.
[protected] I came back to bangalore with the same
speed, I was satisfied with the mileage but the same
trouble started with more noises.......
I consulted my private mechanic who is a professional
dirt track racer and an expert about this ....he
checked and told me that he has not heard so many
noises at one time in any of the pulsar's( which is a
record breaking feedback and a positive feedback too,
but not for my bike ).....He claimed that the sounds
are not from the Bore ( Combustion chamber ) but from
the CLUTCH assembly which makes the bike rough, the
TAPPET NOICE , ENGINE CHAIN , CAMS...AND HE SAID THAT
CLEARANCE SOUND IS ALSO HEARD.
[protected]---Sir/Madam , you are the only
point of contact who can help me with this issue. If
you dont have a suggestion for this then i dont know
what to do to my bike. I dont want to talk bad about
Bajaj bikes but after this will have to. Please help
me with this problem.
[protected] I have a lot of expectations from this
mail sent to you asking for help. My bike is under
perfect warranty,,,,plz get back to me with any
qualified and experienced service engineer who can
understand the engines heart beat as i do.
[protected]After i get a response from someone
willing to solve the problem i will show this email
print to the service center's manager incharge.
[protected]Since the bike is under warranty plz change
any worn out part and set my bike right.....

Awaiting for your favourable response.

Thank You,
Faithfully,

Mallik Wassim
(Unsatisfied Customer)
KA 51 Q 4989
Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

Motorcycle — Stolen of my BIKE Parts

Dear Sir,

I am was a customer of centurion Bank loan for Bike.I had settled my loan and after that my bike was pulled in front of my office without telling me.
When i went to the Bank they misbehaved with me and my bike was given to the stockyard.they told me u will get your bike by Next day .When i went to bring my bike my bike parts were stolen and they told do what ever u can do .pls suggest me wht to do .regading my bike.and the parts stolen.
Pls take action against this .
regards,
Amrit
I am sorry to state the same kind of bitter experience I had with one of the authorised bajaj bikes service centre, the name of which is found as V.S. Automobiles, 90-92, Vellalar Street, Mogappair West, Chennai - 600 037. Bill no. 400133 dated 7.5.2009 issued by the above authorized Bajaj Service Centre to me for Rs. 714 (Rupees seven hundred and fourteen) may be verified. I paid the money and took delivery of my Bajaj Boxer AT, 2000 model (Registration no. TN-38, M- 0095). When I entrusted the vehicle with the above dealer for service, I have registered "non-functioning of horn" as the main complaint with my bike. The third day they rang up to me and assured that the service was over and the vehicle is kept ready for delivery. I immediately rushed to the centre and paid the bill amount. Until the payment is over, the person in charge of the centre and who collected the money did not reveal that they could not complete the horn repair, since they did not have a spare they told as "AT horn coil." They wantonly suppressed this fact until the payment made complet. Then only they tried to convince me that they will get this particular spare from Bajaj head office and make me get the horn repaired within ten days. But until today I could get no information from them. This shows their lame attitude using the prestigeous brand name and banner of Bajaj. The worst thing they adduced as a reason that the vehicle is out dated. I can't believe do we live in India or in the flourishing west. Shall we accept their argument that an average Indian like me can change a vehicle as frequently as they identify? Moreover "a horn electrical coil" can not be an instrument which requires any most advanced techology to consume. How can the Bajaj customer like me run a two wheeler in a traffic congested cosmopolitan city like Chennai. Please see how these service centres are doing mockery with Middle class Indians like me.
I hope you will take some concrete action against the above authorised dealer cum service centre and ensure that the name of Bajaj is not a one to be misused by more unscrupulour people like the above.
Thanking you,
Yours faithfully,
M. Radhakrishnan,
e-mail: [protected]@yahoo.co.in

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