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[Resolved]  Barclays Finance - Personal Loan — Delay in ECS Swap to diffrent bank account

Dear Sir,

My name is Arvind rammilan yadav i am having a personal loan account with Barclay's finance Dombivali branch, I was paying my EMI regularly trough ECS facility from My Citibank salary account, due to changing my job my salary account got closed and i have got new salary account with Kotak mahindra bank, i did mentioned the same to Barclay's finance customer care at[protected], they told me to carry a cheque of 562 Rs for ECS swap and told the same will be done at my home branch in Dombivali.

I did visited the Dombivali branch on February 24th 2009 and submitted the cheque and written application to the branch officer Mr. Deepak Nair, who told me that my request will be taken care at priority basis and will be done in 3-4 working days, i am having my EMI deduction date on 3rd each month, so i called up the customer care once again to confirm the swap is done or not the customer care officer told me to contact the branch as she was not having the information, then i called up Mr. Deepak Nair, who took my call very casually and told that his center branch is still tacking time and will be done in next 15 days.

I don't from where this senario came for 15 days as neither the Customer care officer told me that it takes 15 days nor Mr, deepak while submitting the request.

As my previous account is blocked so i can't deposit money for the ECS and nor will be cleared from my new Kotak account, due which ECS seems to be bounce tomorrow since the account is blocked, i wrote an email today to Barclay's Finance Customer care, that due to there staff's insufficiency i am not accounttable for the bounce charges and late payment charges for the EMI as the amount is there in my new Kotak account, i am still waiting for there positive reply.

I request you to check this miscommunication issue and take necessary action against them.

Regards,

Arvind Yadav.
[protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  24 CommentsShareTweet

Comments

Barclaycard — Membership Fee Deducted but no one taking responsibility

Barclaycard India bothered me for 3 months to buy Priority Circle membership on my credit card. Finally when I consented for the membership in March 2008, I have not received any welcome kit containing gifts/vouchers as promised for the same. Now when I contact customer care of Barclaycard, I am told that Priority Circle is a separate department and I need to contact them. I've been given 4 contact numbers where only IVR keeps talking "Thnaks for calling Priority Circle of Barclaycard...) and no human voice. I'm surprised at the audacity of the Call Center executives telling customer that we are not the concerned department...
I faced problem with Barclaycard for Priority Circle Membership and now its resolved after 6 months.

You need to write an email to service @barclays.com and wait for 1 month period for their response. After a month if complaint is not resolved, you can register complaint with Ombudsman(RBI). The required details are given at Barclaycard website.

Hope it works for you too!

Regards,
Sorabh

Barclays — EMI NOT CLEARED YET

HI,

MY NAME IS SAURABH SHARMA.I HAVE TAKEN PERSONAL LOAN FROM BARCLAYS THRU THEIR AGENT.THEY HAD TAKEN MY ALL DOCUMETNS RELATED TO LOAN REQUIREMENT AND ALSO TAKEN 6 CHEQUES FOR ECS.BARCLAYS BANK HAS APPROVED THE LOAN WITHIN A WEEK AFTER CHECKING THE PAPERS AND VERIFICATION AND CREDIT THE SAME IN MY SAVING A/C BUT AFTER 15 DAYS I HAVE GOT THE CALL THAT MY ECS IS NOT CLEARING BECAUSE MY A/C IS IN PANIPAT ALTHOGH I HAVE TOLD ABOUT THE ACCOUNT BUT AT LAST FOR GOOD TRACK I HAVE GIVEN THE 48 PDC'S.BUT AFTER THAT I HAVE REGULARLY GOT THE CALLS AND SMS FROM BANK.BANK PEOPLE IS MENTALY HARSHING ME.THIS IS FAULT IS TOTALY ON BANK.

DO THE NEEDFUL
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Barclyes Finance — EMI Dates are not changing

Dear Sir,

I have taken a personal loan from barclyes MY loan account number is LC[protected]. My EMI date is 3rd of every month. the EMI is from ICICI bank.

My salary date was 1st of every month till the Octomber and it is been changed to 3rd of every month. My salary is getting deposited in ICICI account on 3rd of Evenining every monthly and the EMI is getting present in the account on 3rd of morrning every monthly. From november onwards due to only time mismatches my EMI is getting returned from my account.

I have requested multiple times to Barclyes to change my EMI date but they are saying they have only one Option given by RBI that is 3rd of every month. so they can not help.

I have visited ICICI bank as per them this is not a ICICI product and they can not change any standard instructions given to any another bank or firm. so they can not help.

I am paying emi return charges to my ICICI (Rs. 250) and EMI return charges to Barclyes also (Rs. 225) Per month from last 3 months.

I am help less and not able to get any help from any of the bank. Please register my this complaint against Barclyes as they are not helping their comsumers against the EMI dates.

Barclays Bank — NOT closing my bank loan account

I have took 3 lakhas personal loan from this company.From ;sept onwards i am trying to close this account by repaying.But they are not in a mood to acept my request.after a long repaeted requestes they sent me the final closing amount letter of 2.45 lakhs.this include 5 % prepayment fine with service tax..and I sent the cheque on 12 th OCt ober to this bank in Blue dart courier and I have evidence that they have acepted the courier on next day.Till now they have not sent the cheque for collection.Even I called and written they are not doing.I think they are trying take EMI from this month also.
Please help me.Very non-coperative bankers.

regards
savio
Dear sir/madam,

My name is Druva kumar i am having a personal loan account with Barclay's finance Indira nagar branch, I want to pre-close my loan amount so you can help me by telling what will be the balance amount to pre-close the loan and what will be the service charge, interest rate and i have taken the EMI for 24 months and i already cleared 14 months EMI.

I request you to give this information urgently.

regrads,
Druvakumar N
[protected].
I want to my N.O.C. of persanal loan which is closed by surat Branch(Gujarat) so please give me my N.O.C and check return
i want to disclose loan inthis month so please help for the process.
Dear Sir,
I have loan in barclays and i have missed out some of my EMI to be paid. but now i can pay it regularly and the EMI which i have not paid i can settle it at the end with debit charges. Is it possible. kindly give me reply.
Regards
Saravanan
Sir,
I am a person employed with an MNC, and I have taken a loan from Barkleys loan no LC[protected] and the EMI is arranged to dedect from my bank account with Axis through ECS.The first ECS was dedected from the bank account four months back and afterwards even though cash is available in my account, a female started calling that I have to remit the cash to their executive as the ECS is not approved by my bank.
On enquiry in my bank they informed that except for the first installment no request had been made by Barkleys. Now I am forced to pay every month to their executive. Please advise as in the end they may claim that it is a mistake made from my side and i may be forced to pay a heavy fine for a mistake from their side.
Dear Sir
I have a loan from Barkleys Loan No-LC[protected].Rs 6.24 Lacs and ECS through ICICI Bank .Bus last Instalment ECS not cleared due to insufficient Fund .The reason being there is blank cheque along with your company employee at Jaipur Location, I asking for repeatedly to return that but there is no action has been taken as on date.That is why i am not able to Transaction in the same bank .In the mean time i have already changed my mob Number.I would like to give in Cash.pls return my cheque and take in cash.Pls note my New Number--[protected].

Moreover loan sanction amt was Rs 6.24 lacs But they had givem me cheque Amt Rs 6.04 Lacs along with one employee personal cheque Rs 12000/- that has already been bounced.Mr ankit is a manager at your jaipur Branch .He was a culprict in whole episode.Pls return by blank cheque having with Your manager at jaipur branch.How is it possible that the sanction amt was Rs 6.24 lacs and printing cheque amt was Rs6.04 lacs .Kindly varify at your end and do the necessary action at earliest possible.Bks i dont want my next ECS should be returned.
Dear Barclays,

I S.Sunil Reddy with Loan Account Number LC[protected] am customer of Barclays Finance, I with lot of regret saying that there is no Customer value at Abids branch (Hyderabad). No response or there is no attention towards Customer Requirements. I was been personally to the branch on Saturday (6th Aug 2010), no responsible person were there to provide us with some information on my account, today again I called up the branch and no one were to provide the information that I need, saying that the complete staff is busy in Meetings. This is not that I expected with the Barclays.

Even I work for Software Company in Support Team and I also attend Meetings and Conferences, but we were never say like this with Customers.

I request you to call from Barclays towards my need ASAP and provide the information that I am looking for.

Thank you and please do the needful.

Regards,
Sunil
[protected]
Dear Sir,

I am Gopi, i took Personal Loan bearing no LCO[protected], this loan was closed on 12.10.10 as i deposited the whole outstanding amt along with the Preclosure chares with Chennai Nugabakkam Branch, since i want NOC, where i have to submit to State Bank of Indian, i contacted 3 to 4 times to your customer care, but the response is very poor / not at all satisfactory,

So requesting to send the NOC ASAP, that i have to submit to SBI.

Thanks & Regards,
Gopi
[protected]
LCO[protected]
Dear Sir/Madam
FYI
Not satisfy with ur services, ur companys, telly caller Ms saika, & Mr Sauvik from deccan branch gole rd, this 2 o[censored]r employee has given me a false commitment, they took 1& half month for the process of personal loan & leter Mr Sauvik is telling for approval it will take more time, or els u r free to aply from other bank, ur employee had wasted my time & even money, coz i have called them hell lot of time, kindly take an action regarding the same issue, & see to it other customer should not suffer, with same issue, waiting for ur reply at the early-st,

Regards
Edwin
I want to my N.O.C. of car loan with GMAC Bhopal Branch which is closed in Dec2010. so please give me my N.O.C My loan agreement no is 1064683.
hi,

can i have my loan details loan A/C # LC[protected] Satish kamble


Please do it AS SOON AS Ossible


Thanx
satish
I AM SUNIL SUBHASH BARJE LOAN A/C.NO. LCO[protected] I AM PAID TOTAL LOAN AMOUNT BUT UR ECS IS NOT STOP RECIPT NO 573907 DT 8-3-11
AMOUNT 34507/- CHEQUE NO.457294...SO PLEASE STOP ECS FOR MY SBI A/C...SUNIL
dear sir/madam
My name is deepak and lone account no is LC[protected] is lone ecs is closed so please send me NOC asp
thanks
mob: [protected]
Dear Sir/ Madam
I am Jambhale U. G. from ahmednagar, my loan A/C no.LC[protected]. I have repaid my all instalments, last EMI i have paid on 03/08/2011. I herby request u pl send NOC to my new address i.e. P-19/1, D.A.D. Complex, chandni chowk, solapur road, Ahmednagar.
Dear sir/madam,

My name is venkatesh a.kulkarni i am having a personal loan account no.LC[protected] with Barclay's finance aurangabad branch, I want to pre-close my loan amount so you can help me by telling what will be the balance amount to pre-close the loan and what will be the service charge, interest rate
I request you to give this information urgently.

regrads,
VENKATESH A.KULKARNI
[protected].

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