[Resolved]  Bharat Gas — bad service

Dear Sir/Madam,
I have been calling for a long time in my agency ( super care gas agency, c-160 Palam Extn., Sec-7, Dwarka) for booking gas but they are not responding a little bit on agency's contact no.
My Consumer No. is - 22821
Kindly Book my No. as soon as possible.

Regards
Sunil Kukreti

Hi, Im Faraaz F Shaikh (Consumer # 36881) a client for Arihant Gas agency (Distributor Code - 251807). I've recently got a new connection and in process was forced to buy addons, namely

1. Gas stove - Rs 2326.90/-
2. Suraksha Tube - 182.60/-
3. Lighter - 53/-
4. Rice 5 kgs - 496/-

Off these I wasnt given the rice as it was out of stock and was asked to come back later. Can you please let me know if I can forgo of the rice and get my money instead?
Also will be now be possible for me to return the other (unused/packed/sealed) items? I havent spoken to the agency as people there are offensively rude. But if it is possible for me to return these items, and they dont comply, is there any thing that you can do to help me?
Thanks

Faraaz
[protected]/[protected]
[protected]@yahoo.com

Sir, please complain the same to Bharat gas customer care and resolve the issue. logon to bharat gas website.

They cannot compel you to buy gas stove from you, in which case it would be a clear violation of MRTP Act, which has recently been replaced by competition Act 2002.

Read the following stories and articles online:

http://bewareconsumer.blogspot.com/2009/12/gas-connections-and-gas-stoves-do-we....⇄

http://www.blonnet.com/2008/07/08/stories/[protected].htm

http://www.business-standard.com/india/news/consumers-cant-be-forced-to-buy-gas-...⇄

BHARAT GAS (is that right choise!!??) — BAD!!!!BAD!!!!SERVICE

My consumer no. is-14288


Last time i booked my cylinder on 1th dec.2009 & i received the delivery of cylinder on 18 dec.2009 and
Whenever i ph. them (everyday 1-18dec) to know the reason of late delivery, the agency person was talking with me worst words saying(everytime) will, deliver today......today....today....today!!!!!!!!!!DAMN!!!!!!!
I mean this is ridiculous you people have no resposiblity for your customers.
Now the newone,today 9thJAN 2010.I have to book my cylinder.So, i calling them almost 7-8 times but ring is going,noone recieved my phone!!!!!!!!oh my god!!! Is this agency or what????????????
This behaviour of your persons and your services force me think to change gas cylinder company.

My gas distributor agency named MANGLAM GAS SERVICE ,SAMRUDDHI COMPLEX,NEAR GEETA KHAMAN HOUSE,B/5,MAKARPURA BUS DEPOT,MAKARPURA,VADODARA-10,C.G.NO.-118168,TEL.NO.[protected],2657488. PLEASE HELP ME........

Dev Mogra Gas Service..Distributor..Bharat Gas Complaints - No response on telephone calls.. Rude behavior.. Delay in booking Cylinders.

We have been booking 3-4 times for single cylender to deliver, they are not responding properly, even not providing waiting number and if provided, on checking of status for the booked cylender, anser is getting not been booked.

Consumer number:27345

We have been receiving very poor service from Saurabh Gas Agency , Rohini.

We had booked for a Refill on 7th Dec 09 and we've received it on 13th of dec..

But the problem is now we are trying to book for new refill after 21 days from 7th, means on 28th Dec..but they have just ignored our request and told us that we can do it after the 21 day from last delivery date which is 13th...

Hence the above case seems wrong at all, so it will be really thankful if anyone from your side can look into this matter and take appropriate actions.

Hoping that you would respond to this complaint as early as possible.

Thank you,
Raj Kumar

dear sir
i am a consumer of super care gas agency code no. 113542 i recived gas cyl on 17.01.2010 wich is less 2kg in wgt. i made copmlent about this to the super care. but did not get any action.my con. no is 8450

from:- jitender ku.

Hi,

We had placed a transfer of connection within Bangalore which got completed and got the New connection No:49889 on 28/1/2010 with Madam Enterprises. On the same day (28/1/2010) we had requested for new gas cylinder but till date (ie 7/2/2010) I haven't received the cylinder and everyday I'm calling the distributor which is just walkable distance from my new residence but everyday he is saying today he will give and pushing the days. Its been 11 days I haven't received the cylinder. The complaint section of ebharatgas.com is also not working. Could any of you please help me?

Sub.: Non Booking of Gas Cylinder for the Connection No.KF-4721.Kitchen Flame Distributor Code No: CC 113546.

Respected Sir/ Madam

I wish to inform you that I have booked physically my gas cylinder on 30/01/2010. for the consumer no KF-4721 in the name of Sunila Devi with the agency Kitchen Flame having distributor Code No: CC 113546 and they had make the physical entry in my consumer card no: 7767191, after 11 days when he has not got deliver of my cylinder than again I have visited there office personally than there repetitive told me that they had not booked my cylinder than I have shown the physically entry made by them and humbly requested than lastly he has delivered the cylinder on 10/02/2010. after giving the statement that they are obliging me and they have treat me as a beggar.

Now the situation is that I don’t have the gas for cooking the food and I was gone to book my cylinder on 22nd February 2010 the gas agency is refusing to book the cylinder and they are willing to entertain me only they are tailing that you come after 02nd of March 2010 then we will book your cylinder and after 10 days they will delivered they cylinder that means he will deliver the cylinder after 12th March 2010 it’s the very difficult for me and also facing much problem due to this type of service

Having said you are requested to please get my complaint solved immediately and arrange to deliver 2 cylinders today itself. Also requested to give the proper instruction to the agency that they will not harass in a such way to the consumer in future.

Thanking you,

Yours faithfully,

Brajesh Kumar
Mobile No : [protected].
Email : [protected]@rediffmail.com.

me pichle 2 month se gas ki booking ke liye pareshan ho na so sms se gas book hoti hai na hi koi phone uthata hai ap batai kya kare

To,

Bharat Gas

Sub.: Delay in delivery of LPG cylinder & poor service of dealer In New Mumbai ( Vashi ) Sector 28

Customer ID :- 44378

Dear Sir,

This is to inform you that i had made a booking on 8th of February 2010 ( Booking no 166) As a routine i waited for more than 15 days and then i called twice every time i was told that it will come tommorrow, then on sunday 28th it was a holi on we were out of town as we never expected them working on sundays, 1st was holiday then return i called up on 3rd was told it will be available next day, again we waited on for two days then we walked in to the dealer on 6th feb, then once again i was told that there was a lock at home on 6th march i myself was out only to walkin rest of the time we are always there, again booking and still have not received a cylinder, it will only be available in black market at Rs 500 per cylinder.

If there is any problem in delivering the bottle kindly call i will get it collected, but do not cancel the booking and let us wait for 20-30 days more, we are a family of three with a child of 18 months

Other letter will be written to consumer court against the dealer and bharat gas

Kindly do the needful with the above matter

Thanx

Sachin Joshi
[protected]@gmail.com

To,

Bharat Gas

Sub.: Delay in delivery of LPG cylinder & poor service of dealer In SHIRPUR, Dist.- Dhule.

Customer ID :- 19806.

Dear Sir,

This is to inform you that i had made a booking on 26th of February 2010 As a routine i waited for more than 15 days and then i called twice every time i was told that it will come tommorrow, still not received the cylinder.They do not bother about the consume.
Phone no. of agency[protected]/255878.
Pls. Kindly Trobleshoot my problem.
Thank YOU,
Monika Somani.

Dear sir,
Pls give me your contact no. as i have to book my gas
no body is picking the following phone no.
22777003, 22781109, 25517177&22781109
thx for your help in advance

Regards
Dhirendra kumar
kalyan vas delhi 91

My Consumer No. 3273 - address is 730/7 Govindpuri, Kalkaji, New Delhi

Address of Ag. Bharat Gas (Kain Gas) Gali No. 13, Govindpuri, Kalkaji, New Delhi-110019

Leakage in gas cylinder reported around 11.30 AM nobody reported up to
3.00 PM today i.e. 30.03.2010. Not only it reminded so many times to the dealer. This is the standard of service.

BHARATGAS.COM
Respected Sir


Sub.: Delay in delivery of LPG cylinder & poor service of dealer

I, Surjeet kaur consumer of Bharat LPG bearing cons. No.280 of jagdambay enterprises Buria Chowk, Amadal Pur Road Jagadhri for booking gas cylinder dated: 24.03.2010 I continiously try to distributer but they are not attend call & responce.
continuosely we are chassing up with the distributor directely for delivering the gas but he could not any response please take a acation and ensure that give me regular home service.
please help for regular and good service & attend all phone calls

I Pooran Singh a regular BP gas consumer no. 11589. I am staying in Lajpat Nagar, Sahibad, Ghaziabad and the dealer is Bharat Gas Agency, Jindal Market, Sahibabad. Never I get cylinder in time. They take minimum 21 days period to book a refill and supply the refill after 10-12 days from the date of booking total days they taken around 33-35 days for refill

sir i am soundararajan

To,

Bharat Gas

Sub.: Delay in delivery of LPG cylinder & poor service of dealer In SATISH & COMPANY, New Delhi
.

Customer ID :- 32083 .

Dear Sir,

This is to inform you that i had made a booking on 26th of Jul 2010 and booking number is 779.As a routine i waited for more than 10 days and then i called twice every time i was told that it will come tommorrow, still not received the cylinder.They do not bother about the consume.

Pls. Kindly Trobleshoot my problem.
Thank YOU,
Deepak

TO,

BHARAT GAS

DATE:16 AUG 10

SUB: DELAY IN GAS DELIVERY IN SERVICE OF ASHOKA STORE, NEW DELHI

DEAR SIR,
This is to inform you that i had made gas booked through sms many times but not yet received the cylinder .moreover the executive lady at ashoka store is not giving proper response, for the purpose of delay in gas .Gas no.is 19337A

PLEASE LOOK INTO THIS MATTER .

THANK YOU,
AJAY GOYAL

Ashadeep gas (Bharat gas distributor), Birati, Kolkata- 51 has sent my cylinder to wrong address even any confirmation of changing of my address was not submitted to the distributor after delivery of the last cylinder. It is not clear how the agent has change my address and it has take lead time to deliver the cylinder 80 days after booking. Debashis Mondal (AD 7494)