[Resolved] Bharati Airtel Broad Band — refund amount and cheating | |
Account No: 13604973 Saf No: TVM0006358 Reply to letter dated 10/5/08 Customer relation manager, First I had not at all requested to stop your connection as you have not given me any connection. What happened is that we have applied for your Broadband service on[protected] and we have given Rs 200 as connection fee(have the proof for the same) and your executive had told us that connection will be given within 3 day as our inaguration is planed on 5 mar 08 .But the connection was not given to us when we called the executive he told us that there is no bharti line here so bharti cannot give connection here when we enquired about the money he told us it will be dispatched from head office. On 10-5-08 we had received a letter from you with a demand draft 020110 dated 13 mar 2008 for Rs 49 You have not provided me any connection and have taken Rs 151 from me What is this? i had suffered huge loss for posponed my office inaguration due to bharati airtel, wht bharati people thinking about customers, its really cheating, they should answer for this matter, iam ready to resend them 49/- rs for developing bharati company. NB: now iam getting internet through TATA INDICOM without any inereption. Arun Kumar s FINANZONE [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
I ALSO HAD THE SAME EXPERIENCE PLEASE FILE A CASE AGAINST THEM IN CONSUMER COURT
Reply
Customer relation manager
dear Sir
mere naam Meen Prasad hain my address is Shop . 18, Sona Market Block-D, Sector-22, my Phone no [protected] Noida aur maine airtel broadband new connection ke liye date[protected] ko Rs. 3050 ka cheque diya tha oh cheque date[protected] ko mere bank se clear ho gaya hain lekin abhi tek connection nahi laga hain.
aur mughe mere paise return chahiye cheque details No. 013353 Federal Bank Sector-22 hain
my Air c.c. no 17911704 dated[protected]
Issue company name B.B.N. Enterprises
aur airtel office name is Amrish CHauhan hain uska phone no [protected]
please. return my rs. 3050
thanks
meen prasad
dear Sir
mere naam Meen Prasad hain my address is Shop . 18, Sona Market Block-D, Sector-22, my Phone no [protected] Noida aur maine airtel broadband new connection ke liye date[protected] ko Rs. 3050 ka cheque diya tha oh cheque date[protected] ko mere bank se clear ho gaya hain lekin abhi tek connection nahi laga hain.
aur mughe mere paise return chahiye cheque details No. 013353 Federal Bank Sector-22 hain
my Air c.c. no 17911704 dated[protected]
Issue company name B.B.N. Enterprises
aur airtel office name is Amrish CHauhan hain uska phone no [protected]
please. return my rs. 3050
thanks
meen prasad
bharati airtel broad band — JAGOO GRAHAK JAGOO
To start with there was a poster which say for broad band connection contact nagendra ([protected]) the scheme was very good pay two months advance rental 799+799 and no installation charge . 1000 extra for wi fi connection.. so far so good .. 1600 rs paid to nagendra no receipt received . 1000 rs cheque to prasanna on april 11 2009.PROBLEM
1) JUNE RECEIVED A CALL FROM AIRTEL THAT OUTSTANDING AMOUNT IS 1300+
2) REASON CHEQUE BOUNCED SO I HAVE TO PAY THE OUTSTANDING I FAIL TO UNDERSTAND FOR SUCH A BIG COMPANY DOES THIS TAKE TWO MONTHS TO REALISE THAT CHEQUE IS BOUNCED ..
3) I ASKED FOR A DETAILS FOR THE CHEQUE BOUNCE NOBODY IS AWARE OF IT STARTING FROM THEIR EXECUTIVE TO THE MANAGERS.
4)TILL TODAY EVERY DAY THEY CALL UP AT ODD HOUR AND DISTURB TO PAY THE AMOUNT .. INSPITE OF TELLING COLLECT TEN MONTHS RENTAL IN ADVANCE BUT GIVE THE REASON FOR CHEQUE BOUNCE NOW THEY TELL THEY NEED ANOTHER FIVE DAYS TO GET THE DETAILS AND KEEP DISCONNECTING THE CONNECTION.
ITS NOT FRUITFULL TO TALK TO ANY OF THE EMPLOYEE BECAUSE I NEED TO TELL THE WHOLE STORY TO THEM AND TO THE MANAGER ALL THESE THING WHILE THEY PUT ME ON HOLD FOR LONG DURATION.AFTER LISTENING TO THE STORY.
THE BEST PART IS WHEN I CHECK WITH MY BANK THEY SAY THERES NO HISTORY OF CHEQUE BOUNCE IN YOUR ACCOUNT. IT MEANS THEY HAVE NO REASON TO GIVE BECAUSE THE CHEQUE IS NOT SUBMITTED AT ALL IF THATS THE CASE LET THEM GIVE THE CHEQUE AND TAKE THE CASH OR GIVE ME THE RESON OF CHEQUE BOUNCE.. WHICH THEY ARE NOT ABLE TO THEY KNOW ONLY TO TROUBLE THE CUSTOMER AND TAKE THE MONEY WITH OUT GIVING SERVICE.
THE WOUNDERFULL RESPONSE WHICH I GET FROM THEM
MY MANAGER IS BUSY .. ITS NOT REFLECTING ON THE SYSTEM. I[censored] WONT TELL ME THE STORY IN BRIEF I CANT CONNECT U TO MANAGER..
THEN THE MANAGER COMES AFTER SOME TIME AND SAYS I HAVE TO ATTEND 40 TO 50 CALLS U TELL ME WHAT U WANT ME TO DO.TILL NOW I HAVE SPOKEN TO ATLEAST 15 PEOPLE REGARDING THESE ISSUE THE COMPLAINT IS STILL IN THE air AND THEY tell WE NEED SOME MORE TIME..
NEED A STRONG SUGGESTION FOR THIS WOULD APPRECIATE IF ANY THING CAN BE DONE ABOUT THE SAME.
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