[Resolved]  Bharti Airtel India Ltd. — Customer care executive

AIRTEL/ Friends card — Customer Care executives misbehaved

I have a AIRTEL Friends card and am unable to use the CUG available by dialing *110# service so logged complaints number of times with complaint ref.number
([protected], [protected], [protected]).
Also i did call customer care and complaint number..198. but the executives there did misbehave with me on phone at around 1300 hrs on 23rd Sept. 2008.

I'm shocked and now planning to seek legal advice for the misconduct.

The Branch manager
Airtel India pvt ltd
Mohali

Sub:- Deactivated connection, which was verified by me in Panipat

Respected sir,

I feel very said to intimate you that, one of your executive making a fraud along with airtel connections, I was working in Panipat in dominos pizza India ltd. Your executive Mr. Sikinder was came to me for new connection of airtel but I refuse his proposal, he came so many time to me for that connection after his request I was agree to take the connection, at that time he was said that these connection for you and your staff, they need a id proof for activate those connection, so I issued some letter against id proof, and submit to him, the number was activated on behalf of that bonafide letter, but on that letter there is not a statement like, the bill of those phone has to be paid by the company, it was written by Mr. Sikinder later on by his hand writing. So now I heard that the bill of all those connection on behalf of company, while I always refuse for that,
Kindly look into it because it is untolerate able from your side, it means this happened with every customer, it is a fraud case.
I need their is some fast action on this matter. I & my company will be not responsible for any billing related issue.
Thanking you

Vijay Shankar Tripathi
Store manager
Golden temple store
Amritsar

Ph No.[protected]
Mob No. [protected].

The Branch manager
Airtel India pvt ltd
noida

Sub:- bill forced over Deactivated connection

respected sir,

my father mr b.s.bisht bought your postpaid airtel connection([protected]) and it was disconnected on april, 2008. we have the last bill of april which we have already paid. but now we are getting calls from airtel that now we have to pay a bill which is dated after april 2008, but sir as we r not in contact with are pervious airtel connection since april 2008 the airtel people are forcing a fraud bill over us.
Kindly look into it because it is untolerateable, it means this happened with every customer, it is a fraud case. please look into this matter as quickly as possible as people from airtel are harassing us on phone.

karan bisht
noida
mobile:[protected]

i act my sms11 service at 24oct 2008 but i want to deactivate my sms 11 pack but it cant dactivate pls deactivate that service

i act my sms11 service at 24oct 2008 but i want to deactivate my sms 11 pack but it cant dactivate pls deactivate that service



my cell no is [protected] pls anybody call me and tell how its possible

The Branch manager,
Airtel India Pvt. Ltd.
New Delhi.

Sub: - Un-necessarily adding services on my connection

Hi,

My name is Sudeep and I’m using Airtel Postpaid number [protected]. On Thursday, 27th November 2008 I got a message from Airtel customer care regarding activation of “FRIENDSHIP PACK SERVICES” however I never applied for that. After getting of this message I immediately called up customer care and conversed with Narender (Customer Care Executive) and he ensured me for de-activating this service from my number and apologized for this mistake, for that I got complaint#[protected].

But today Monday, 1st December I got another message from Airtel customer care that FRIENDSHIP PACK SERVICES have been activated on your connection.

Please do the needful.


Regards,
Sudeep Sharma
Manager Operations

Hiiiii

my sim card is damaged . pls inform me from where i can repaire it. i am near from Mohali phase II i[censored] have contact no. of headoffice in Phase II, Mohali then pls inform me .

Thanks...

Dear Sir/Madam,
This is to inform you that I am a permanent postpaid costumer of your esteem organization. I live in Kharagpur, Dist- West Midnapur, West Bengal, India.
Sir, my question is How do you appoint any person, since you are the best in the telecoms industry?
Now The complain that I want to inform you that there is a lady named Moon Moon Pal, working in Kharagpur Malancha office is a Sex Worker. She comments about the costumer as "Sourer Bachha"(son of a pig), She is using the company name to make her more personal benefits. If You want to ensure you can get the data about her from Nibaran House in subhash palli and its surroundings.
The effect will be known to you as I suspect because I am also a multinational employee having 11 years of experiance.
Thanking You
Warm Regards

sir this is my laast complaint that i m not getting the proper service i mfacing the problem that i cant get signels in my office na di m complainting this from last six months i m being calling regullary to the costumercare every day i m being told that the complaint had been taken and it will be resolved in the next 24 hrs and still it is not resolved and noww i m going to spend some money to send all the mails in the press so that every one in the country will know that what type of service airtel is giving to his costumers
and one more thing this is going to be a big issue for airtel i m using 15 connections at my office and monthly the billing is of almost 50000 rupees and if costumer like us are not getting the servise then what will happen to other costumers


i think airtel dose not want business then you should close the business