[Resolved]  Bharti Airtel Limited — Airtel Postpaid Mobile - Block/Deactivate Incoming International calls to Airtel postpaid number [protected]

AirTel — Unwanted call from Airtel

I got automated phone call from Airtel while i was in roaming, as soon as i accepted the call i have to pay for nothing

AIRTEL/Mobile — unwanted calls from airtel

from last few months i am getting unwanted calls from airtel numbers and they use to say that they are from airtel customer care and they selected my no. for cash prize .

Hi I am Chandrika. My cell no is [protected]. daily i am getting more than 5 calls from your company . Really i got fedup with your call. Even my husband too getting more than 5 calls from you. please you cancel that calls . otherwise i"ll go for portable. My husband no [protected]

Bharti Airtel — Postpaid

Dear Mr. Sunil,

I guess you ll not read this mail.... still im writing

I changed my airtel prepaid # [protected] to postpaid in CUG Rs.200 pack ( your executive came to our office and processed). After two, three days i informed that my address is reported as "Low profile address" and i have to pay Rs.400 as deposit, mean time my outgoing call also disabled.

I had paid that Rs.400 and informed in Cust. care and they enabled my outgoing calls.

After some days without any intimation to me they cut my outgoing and incoming calls. When i called your cust. care they said my no is disabled prementaly... i wrote mail to your nodal and appellate officers for your surprise they asking me to pay again Rs.530 to retain my no.

without generating even 1 bill i have paid Rs.550 to airtel (Rs.150 from my prepaid balance and Rs.400 as deposit).

I just want to request / share only two things Mr.Sunil

* I have completly moved from airtel and i'm sure i wont come back

* The amount i paid is still with Airtel.... Pls keep that amount as my new year gift, Pls share that amount with your Stake holders too.

Thanks & Regards
S SIVAGNANAM

Bharti Airtel — always block my number

my problem is i am submit my document in airtel outlet four time but every time my outgoing and incoming are block. i am facing the problem he will irritating me every time i am going the airtil outlet and i am submit the document and all tel him this time it will be ok the representative tel me this time will be ok you are not facing the problem in future. hi will active my no then after 4 & 5 day he will be block my no. i call the customer care i am tel him i am not understand tamil but hi will talk in tamil. hi will frustrated me i am legal case for bharti airtel because no any one facing the problem and compassion to me because i am fencing mental harassment physical harassment.

Hi Sir/Madam,

Can you please give me an update on this?


Regards
santhosh

Hello Sir/Madam,

This is Santhosha Naik and the Airtel Postpaid number is [protected].I have taken this
connection for my family member.Now they are receiving the unwanted calls from
international numbers to this number.So we are getting irritation from these
fake calls.

We are not expecting any calls from abroad. I am request you to please BLOCK
ALL INTERNATIONAL CALLS(Incoming calls) TO THIS AIRTEL NUMBER([protected]).


As per the discussions held with the customer care they have suggested me to drop an email to '[protected]@in.airtel.com' with request in detail. Thye have responded for my email with long explanation about "National Customer Preference Register (NCPR) by the Telecom Regulatory Authority of India (TRAI).".But they have not answered my question.I wanted to block all internation calls to Airtel postpad number [protected]. We are not expecting any International calls eventhough we are getting some fake calls etc...why we need this facility?Could you please BLOCK/DEACTIVATE international calls to this number.This is my humble request.I have no complaints about the sevice.Kindly action my request and respond me soon.


Thanks in advance!!.


Regards
Santhosha Naik

Namaste Mr. Naik,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Naik,

We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Hi,

As per yor previous response, my request has been resolved, that means here onwards post paid Airtel [protected] will not receive any INTERNATIONAL INCOMING CALLS?

Thanks a lot for your help.


Regards
santhosh

Hi Sir/Madam,

This is Santhosha Naik and the Airtel Postpaid number is [protected].I have taken this connection for my family member.Now they are receiving the unwanted calls from international number([protected]) to my number [protected] .So we are getting irritation from this fake calls.

I am request you to please BLOCK INTERNATIONAL CALL([protected]) to my Airtel number [protected].


As per the discussions held with the customer care they have suggested me to drop an email to 'airtel.[protected]@in.airtel.com' with detailed request.

Please do the needful.Many Thanks in advance!!



Regards
santhosh

Hi Airtel Sir/Madam,

Can you please provide me the update on my above request.Thanks in advance!!.


Regards
santhosh

I have taken this postpaid SIM for RSI CUG [[protected]]. Yesterday I have
received a call from [protected] for address verification, I met this person
with my Identity Card at my office. He clicked a picture of my I-card and said
your SIM would be activated tonight by 9:00 PM but you have to make a call at
59059. I tried this number but each time I received not registered on network
issue.


Today I called Santosh at [protected] number, He said your SIM would be
activated by 2:30 PM today itself. I was waiting whole day then I received a
call from Santosh that I missed than I called him again and he said madam your
tele verification is not done yet so please keep waiting.

Even i have drop an email this regard at airtel.[protected]@in.airtel.com. But nobody respond me properly. I have tried several times at [protected] [Mr. Puneet from airtel], now this person is not picking up my call.

How airtel claims that Airtel cares their customers. I could not believe this.

have taken this postpaid SIM for RSI CUG [[protected]]. Yesterday I have
received a call from [protected] for address verification, I met this person
with my Identity Card at my office. He clicked a picture of my I-card and said
your SIM would be activated tonight by 9:00 PM but you have to make a call at
59059. I tried this number but each time I received not registered on network
issue.


Today I called Santosh at [protected] number, He said your SIM would be
activated by 2:30 PM today itself. I was waiting whole day then I received a
call from Santosh that I missed than I called him again and he said madam your
tele verification is not done yet so please keep waiting.