[Resolved] Bharti Airtel Limited — Re :- Waiver of Advance Rental on ph [protected] | |
Bharti Cellular Limited Okhla Phase -1 New Delhi Sub :- Waiver for the Advance Rental on Mobile No. [protected] Dear Sir, As per above mentioned subject I want to told you that I opt an advance Rental for the two year plan on above said number but after 15 days I call in your customer care centre & request for change this plan into AIRTEL Freedom 249 Plan in which call as per .1 paise per second. & adjust advance rental plan on prorate Basis But on that Your Customer Care Executive refuse that this is not possible. But after a weak I recd a call from your Customer Care Centre & they told that They have changed my plan as per request & Advance Rental Plan has been adjusted on prorate Basis. But when I Recd a Bill from Your Side I shocked to See that Airtel Deptt has not been reverse advance Rental as per Prorate Basis. Then I Call In your customer care but they refuse it. I want to know about that if firstly they refuse that this reversal is not possible then I agree & no phone call made on this matter. But this Plan is changed after then I recd a call from your side then why I bear for that charges If you don’t reversal then I have no any option to make a complaint in Consumer Court Your action in this regards will be highly appreciated. Thanks RAJEEV KALRA D-1070, Dabua Colony Near K.D.Sr. Sec School Faridabad (Haryana) Contact No [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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Airtel — re : rental
dear sir,I R.SURESH with airtel mobile no [protected],[protected],[protected],[protected] (total 4 connections) was offered with free rental on plan ra 19 cug 300 but just after few days the post paid plan was converted as ra 19 cug 199 with monthly rental of Rs 199 which i feel is arbitrary and i felt i got cheated . Hence i demand that all the above connections may be cancelled forthwith. any further communications can be done on [protected].
thanking you
R.SURESH
[protected]@gmail.com