Bharti Airtel Limited — No Connection - No Refund

Narendra Chava

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Hi,

I've applied for a broadband connection on DEC 14th 2012 (application no. TBLR. 591597) and paid an advance of around 1500 rs.
After few days I've been informed that the connection is not feasible. ( I dont know why they didn't know that when taking the advance ) and So I've opted for a refund which is still not processed.

I'm given my address clearly, mentioned my phone no. but haven't got a single call about the refund.
I've filed N number of complaints which are absolutely of no use. Horrible staff with ZERO coordination, awful service ,useless customer care and utter disregard to the needs of the customer.

I've spent atleast 100 bucks calling customer cares, line mans and airtel agents. This is nothing but pure Harassment.

I would be grateful if you could process the refund atleast in my next birth.

Thanks a Lot for Awesome service.

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Comments

Jigar

from Talcher, Odisha

AirTel — Not Providing REFUND

Hello all,
there is problem in GUJARAT in AIRTEL in it's NOP services ..
i am not able to access the services...
When i am complaining at airtel, They are telling me to wait for 4 hrs..

But after the 4 hrs the same answer...

i was not able to access this service in last week for 4 days...
so only 3 day they have provided that service..

When i am asking for refund they telling..
SORRY..

I want some EXTREME STRICT ACTION AGAINST AIRTEL...
i am here telling some names of customer care executives which have given me these illogical answers
(Niraj patel(a'bad, SUPERVISOR))

Gaurav Goel

from Surat, Gujarat

AirTel — No Refund

Airtel is not refunding my money. I have disconnected the connection on 27 May 08. Now its more than 3 months. In spite of repeated complaints on their customer care and email, they are in no mood to refund my money.

Where should i complaint against them now?
Any help would would be highly appreciated.
Thank you.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Chava,

This is to inform you that your concern listed on 26 March 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Narendra Chava

from Mumbai, Maharashtra

Please find my contact details below.

Ph. No. [protected]
Email : naren.[protected]@gmail.com

puneetkapoor_delhi

from Delhi, Delhi

Narendra, I liked your one point here which simpky describes airtel - Horrible staff with ZERO coordination, i know that others are also in the same cup of tea but at-least they are not doing any blender like airtel.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Chava,

We would like to inform you that your concern listed 26 Mar 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33