Bharti Airtel Ltd (Airtel Postpaid) — Deliberately sending subscription of various value added services without request | |
This to lodge a complaint regarding faulty subsciptions being issued by Airtel . Yesterday I received an sms saying sms BP to 121to get your current bill plan details.sms NBP to 121 to get details of newBill plan offerings. I sent NBP to 121, in response in got an sms having details of various new offerings out of which I wanted details of Simple 149 the code for which is SP 149. I did not get any information of the plan, however in half an hours time my inbox received 4-5 sms saying "Thank you for subscribing to Hello tunes/Astrology service/Airtel missed call Alert Seva/Airtel Radio/animations etc. and that you have been charged for the same. This is to bring to everybodys notice that I have not subscribed to any of these services nor do I intend to pay for them. This is some fault in their software which they need to repair. Hope fully I will not be subject to trauma of moving from office to office to resolve this matter. Their customer care numbers are not approachable from my numbers as I have a Retailer plan. This is the only way I can put forward my grievances to the company and to consumer forums . Was this information helpful? | |
 2 Comments | |
Comments
TO,
Respected Manager,
We have taken New postpaid connection in the month of July 09,
Rs 800 Cheque is handed over to Mr. Sandesh mgr mkt,
cheque has been cleared on 27th July drawn on IDBI bank.
My form no. 3206585A, neither i have got Sim card nor refund .
Mr. Parag from pune is looking after but no results till.
seven months have been passed so please expedite .
Hoping for favorable action at the earliest.
Your's Faithfully,
Kulkarni S.A
Respected Manager,
We have taken New postpaid connection in the month of July 09,
Rs 800 Cheque is handed over to Mr. Sandesh mgr mkt,
cheque has been cleared on 27th July drawn on IDBI bank.
My form no. 3206585A, neither i have got Sim card nor refund .
Mr. Parag from pune is looking after but no results till.
seven months have been passed so please expedite .
Hoping for favorable action at the earliest.
Your's Faithfully,
Kulkarni S.A
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