[Resolved]  Bharti Airtel / Recharge — Cheating by Sending False SMS to Customer

Sir,

It is indeed surprising to note that a company as reputed as Bharti Airtel is presently engaged in cheating its customers by sending false SMS assuring of Internet service, free talk time, various types of promos covering value added services and many other services.

On 08/01/2010 I recieved an SMS to recharge my mobile no [protected] with Rs 98 and avail free internet service for one month. I immediately accepted the offer and recharged my mobile with Rs 98. After recharge I got the confirmation from Airtel that my recharge is successfull. But when I tried to avail the service I was not given access to Internet. I contacted Customer Care immediately and got the reply that no such recharge has been done by me. I asked them why did you confirm back that Recharge succesfull. They said they do not have any record in respect of this.

Is it not cheating case? Bharti Airtel Customer Care is indeed horrible. Now it is clear that Bharti Airtel has a bunch of hypocrats who take pride as being able to reach anywhere in India & uses SAHARUKH KHAN as their brand ambassador. Bharti Airtel has a well thought out plan that they will make good amount of money by cheating poor villagers in ths manner because they can not go to consumer forum to raise their voice. Now media has to be activated immediately before Bharti Airtel ruin the poor villagers of India.