Comments
BIGFLIX MOVIE RENTAL — PATHETIC SERVICE
I have taken a membership plan on february February 07, 2011 from BIGFLIX...Since the membership the following issues has been raised to them but they are not helpfull in any of there services.1. The timing of disc delivery as per them is 10am-10pm and they have flexibility for changing the time via their customer care but their service department can't deliver you the movie on that time.
2. Disc are so old and corrupted and when you complain about them then they extend your delivery timing. There is no proper check about their discs and no porper response from customer service also.
3. Whenever I have ordered for a particular movie they automatically change the movie and they send me some different movie.
4. When I asked for cancellation and refund of my amount they say its not refundable.
So I would like to request for looking into the matter. Thanks.
Regards
Sachin Pandey
Contact Information
BIGFLIX MOVIE RENTAL
Indore
Madhya Pradesh
India
Madhya Pradesh
India
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BIGFLIX MOVIE RENTAL — Worst service
Hi Friends,If any one who wants to become a new member for Bigflix, i request not to become for the following reasons.
1. The plan rate is so high and u never ever get the DVD or CD which u really wanna see.
2. The worst service, if we try to book the movie online, either it wont be available or it will be in long queue which u never get in time.
3. The customer service is really worst, they dont know how to communicate with the customers. They are so demanding that if we request any DVD to help out, they willsimply hang the call.. it has happened with me for 5 time.
4. Many of the DVD's doesnt work.
5. There are very less Regional Movie collection.
I asked for the movie which is Hollywood block buster and nominate for 6 Acedamic awards called SCARE FACE and it was not available online in Big flix web site. I called up customer care and got to know that they are not tie up with Mouser Bare DVD's or CD's so we cant see that movie in Bigflix and they are so harsh that they told me to buy and see if i wan.. No decency..
So i request friends not to get into this trap of bigflix and better take it off or end the account i[censored] r done with it..
Regards
Ayaz