[Resolved] Bluedart — Blue Dart - Worst Courier Service ever seen... | |||
I am highly upset to see BLUE DART WORST SERVICE......... i haven't received my courier till date...though i have been constantly in touch with their customer service, below is my mail which i sent them from Blue dart page http://www.bluedart.com/servlet/RoutingServlet I want their reply asap now... Waybill No : [protected] In ref to this above Waybill No : [protected], I haven't received my courier till date and from 7th of December, I have talked to Customer care at least 30 times, but they haven't delivered my consignment till date. Yesterday on friday 10th dec i waited for whole day, today i have been in touch with customer care people, Malti, Nitin, Julie, Sohaib, etc...BUT NO ACTION, till this time i haven't get my courier..........THOUGH THEY ARE SAYING YOU WILL GET IT WITHIN AN HOUR. Your customer care have not call us a single time to report our query....it seems like they are doing some prank with us... some time they say it will come at 3pm, 4pm, 6pm now 7pm, whole day i have waited for them, but they are simply making fun with us........i am surprise to see such shameful insensitive behavior from your customer care people and to see such a poor service from blue dart. When i will receive my courier? I want to have reply from you ASAP Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
I DISAGREE FOR THIS AS IN SOME RARE CASE IF THE CONSIGNEE'S PLACE IS LOCATED AT THE LAST POINT FOR WHICH THE DELIVERY STAFF SEEMS TO ATTEMPT AS HIS LAST POINT AS PER IN THE ASCENDING ORDER AND ALSO AS WELL AS IF THE CUSTOMER HAS LEFT OUT DURING THE DELIVERY AT THIS SORT OF TIME, THEN THIS COMPLAINT MAY HAVE HAPPENED. ALSO THE CUSTOMERS MUST KINDLY LISTEN CAREFULLY THAT AN COURIER PERSON IS NOT AN ROBOT AND ALSO ITS NOT NECESSARY TO DELIVER THEIR SHIPMENT ON A TIME COMMITMENT BASIS. LOTS OF NATURAL DELAYS MAY OCCUR IN BETWEEN THE DELIVERY TIMING.SO IF YOU NEED THE DELIVERY ON A TOP MOST PRIORITY BASIS THEN KINDLY PAY THE NECESSARY CHARGES ON THE TIME OF BOOKING YOUR VALUABLE CONSIGNMENT AND THEN POST YOUR COMPLAINT IF ANY DEFAULT MADE BY ANY COURIER. DO NOT UPDATE YOUR WRONG AND NONSENSE COMPLAINT ON THE WEBSITE BY KEEPING THE MISTAKES AT YOUR PART.ALSO KINDLY YOU MUST CLEARLY ACCEPT THAT THE ADDRESS INFORMATION MAY ALSO BE NOT CLEAR ON THE GIVEN ADDRESS. SO THIS IS THE FACT AND ANSWER FOR YOUR COMPLAINT.
...PRAKASH
...PRAKASH
I always prefer some other courier service just because this BLUE DART people has an attitude problem... I highly doubt that Mr.PRAKASH is also an employee of BLUEDART who just show the same attitude towards customer as their other CC Executives shows...
@PRAKASH... All your arguments are null and void as complainant has called 30 times to Customer Care...
@PRAKASH... All your arguments are null and void as complainant has called 30 times to Customer Care...
Blue Dart is generally lazy bums they don't want to move out to deliver the stuff instead they want customers to collect the stuff from their office.From my experience with courier services of past two decades dealing with them extensively as coordinator fabindia kerala production & coordinationI can say that First Flight Couriers are the best. Speed post is much better than most of the couriers. First flight is only exemption.
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Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
Blue Dart — Poor Service and not a good customer support
I have sent Rakee by using Blue Dart Courier on Friday 19th Aug 2010 from Mumbai, Maharashata to Bhuj, Gujarat by paying Rs. 250.00. Right now it is noon on 24th Aug 2010 and parcel is still not reached.