[Resolved]  Bluedart — Non Delivery of consignment

Blue Dart-Ahmedabad — Non delivery of consignment

I booked 1 Raakhi gift from "sendgift2india.com"
The gift had been given to Blue Dart for delivery with complete address and Phone numbers.

Following are the details of my consignment, this is second time im facing this problem.
Address where consignment has to be delivered is:
Gauravpree Singh
H.NO 279/13,
Shankar nagar
Gurdaspur
Punjab
Mobile nos:- [protected], [protected]

Details of the consignment are as follows

Waybill No : [protected] Reference No : 251746
Pickup Date 06 August 2009
From Ahmedabad
To Pathankot
Status Returned To Origin
Contact Customer Service
New Waybill No [protected]

Blue Dart — Non-delivery of consingment

Subject: Pls deliver at my parcel at this addres TODAY !!

Hello! Blue Dart Team of Bangalore,

Its a matter of disgrace that you have not delivered my parcel till date!
It was 9 days ago on[protected]Thursday) that I consigned a parcel from your Guwahati office
with the assurance that it will be deliverd on Saturday. (No. [protected])
You did not deliver on the said day and
on Monday, the 24th your delivery boy went on consignee's address only to find nobody there.
However he did not make a call to consignee (her no. was mentioned on the parcel) to ask her
whereabouts. On Tuesday when I called on to your Bangalore office, you told that parcel
was not delivered due to non-availability of consignee at the address. Had your person delivered
the parcel on Saturday 22nd August on time he could have found the consignee because that
happened to be her holiday. Nevertheless, even after so much harrassment and even after so many
contacts over phone with your person he failed to deliver the consignment till date. Now he has
stopped attending the call from consingee!!!
Its really disgusting!! I never expected such a poor service from BlueDart!!
The parcel was a gift and due to abnormal delay by you it has lost its time-value!!
I wish you people could understand your responsibility and deliver the parcel on time.

I request you to deliver the parcel TODAY without fail at the following address:

U. B. City, Canberra Block,
12th Floor, # 24, Vittal Mallya Road,
Bangalore, 1
Pls contact consignee on: [protected]

Thanks !
-- Nirmal Purohit

did not deliver credit card despite contnuous follow up

Consignment Note#[protected] shipped from Chenna on 31.1.13, to Bangalore, not received as yet(6.2.13). Contacted customer service and they advised to contact Blue Dart, N S Palya, Bannerghatta Road, Near Alliance College, Near Uduppi Hotel. They are unable to provide the contact number of this office. From Justdial, we got their number and talked to them. They said, it will be delivered today but till the writing of this message, the item is not delivered. Today(6.2.13) again I contacted them at about 4.30PM but I was told that they are on break and to call them after 15 minutes. After 15 minutes, I found their line busy or not responding. Therefore, I contacted customer service but they disconnected the line. It is really frustrating that a company of repute, Blue Dart and their staff function so irresponsibly and least bothered about customer satisfaction/convenience. Top management of the company to be blamed for this state of affairs.