[Resolved]  Bluedart Express — Not delivered: Consignees Address is Incorrect

Address:

Bangalore, Karnataka

Hi,

This is Narasimha, I was supposed to get a courier from Citi Bank. Citi Bank sent this courier to my Residential address.

1)Courier Field guy(Santosh : +91-[protected]) called me and asked my office details, then I asked him to deliver at my home address,which was mentioned on my courier. I could not receive it even after two days. Then I called him asked about the status. He replied that, the address is not correct and he directed to another office, and he gave his officer/Manager(Saravan: +91-[protected]) number,and told me that I can log a complaint with him or discuss any other matters.

2) Saravan(Manager of the field guy), told that there is no cross number and main number for my address.So, the address is invalid.
Is that true, every address in India must be having Cross #, and Main #???

Very Interesting part is that, I had received lot of couriers from the same agency from past 4 years at the same address.Finally, he had given another branch(Cunningham Road:[protected] office number to check my courier status.

3) This (Cunningham Road:[protected] guy told me that , he is busy and outside of the office and provided number of another guy called Selvam:[protected].

4) This Mr. Selvam say's that, Field guy mentioned that the address is incorrect , so we are RTO back to Citi bank i.e, Origin. I requested him to deliver it at my home address, otherwise I will collect it from their office. This sincere officer of the great Blue dart courier agency said that, He cannot hand over at their office, he can deliver at my home address only.He promised me that, he will deliver it by Monday, i.e. 22-Nov-2010.

Waiting for collect it by Monday, Mean while, I spoke to Customer care officer, who took 9 mins 24 Secs to check all my courier records and status and promised to deliver 100% at my home.

This is the very poor and irresponsible behavior from most expensive Courier agency in the market. They Quotes in advertisements that " They know Asia very well then the others ". Shame on you Blue Dart, Could not deliver to Bangalore inside city address with mobile number, and had delivered many times in the Past for the same address.

My Courier details: Way Bill /Ref No: [protected]
My Contact details: +91-[protected] , [protected]@gmail.com