[Resolved] Bluedart Express — Refusal for delivering courier and usage of foul language | |
To Blue dart This is regarding refusal of delivering credit card and usage of abusive language by the courier delivery executive of blue dart. Primafacia - The executive called on phone for delivering the credit card.he fixed up the time 12.pm and then arrived late on 25th december.1.45 pm he called on phone and said that he arrived at the address and nobody was there where as in actual he did'nt come there and then the call made was from my side that still waiting for collection of the card. finally, the person came with the delivery package and used abusive language when asked for the delay and refused to deliver the package(credit card) sent from barclays bank. in the mean time he collected the pan card and wrote the pan card number on his receipt book and then went away with the card. he even said that the courier will not be delivered and what so ever action i want to take i may do that and now in no body can get that parcel delivered at my address. If this blue dart employees will do...then i don't think that anybody will be interested in getting services from blue dart. I am sorry to say with this experience i will never ever use blue dart services. second concern is the collection of credit card any how that bank has to see how they will get me that courier delivered. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 146 Comments | |
Comments
Till my order not Delivered
MY SHIPMENT ARRIVED AGARTALA COD CENTRE 3 ON Mon Feb 09 2015, 20:34:00, But Till my order not Delivered Order No. 73233433 Tracking DetailsCourier: Blue DartTracking no: [protected]Shipment not Received
Pickup Date 08 January 2014 From New Delhi To Hyderabad Status Shipment Redirected Contact Customer Service New Waybill No [protected] At the pin code 383325, Courier boy phoned to all to came here & take your item the item worth of 66000 rupee but he refuse & returns the order own this problem repeated 4 to 5 time
My product mistack issue
Hi,
I have sent the courier to nagpur but I received message that courier got delivered but the person didn't receive the courier .who are responsible for the valuable thing in the courier.
I have sent the courier to nagpur but I received message that courier got delivered but the person didn't receive the courier .who are responsible for the valuable thing in the courier.
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Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
This is regarding unnecessary harassment & rash behavior from BlueDart courier delivery guy. I was to receive an upgrade of credit card from HDFC - waybill # [protected]. My cousin sister was at home to collect it on my behalf - the courier guy took her id card details, signature and everything and then because she quoted a different mobile phone number ( I have two mobile numbers ) the guy was rude, struck off all details collected so far and went off without delivering the card. I called up the same day and checked with the bank & courier, they asked me to leave my original ID with my sister and a second delivery attempt will be made - and based on the ID proof it can be delivered. The guy came after a couple of days and this time, inspite of my original photo ID & having verified my sister's photo id, apparently said he needed an ID proof from my sister which shows that her father's name and my father's name tally. When she tried to explain how that cant be possible, he again refused to deliver. My sister called me up immediately while he was there and I spoke to him - but the guy was adamant and said those are bank rules and he rudely gave the phone back while I was still talking, spoke rashly with my sister and simply walked away without delivering.
I don't understand what kind of behavior this is. Is this what you people teach your staff ? Cant you employ people who know the basic rules of decency and/or train them to be civil to customers ? Continue this and nobody will be ready to utilize your services. Industry is moving more and more towards a customer-centric service and you guys seem to be moving away as far as possible.
Make an attempt to fix this right away
--Satyanarayana