[Resolved] Bluedart Express Ltd — Misplaced Courier | |||
Dear Sir / Madam, I want to complain about Bluedart express ltd. I have given them a courier on Friday 21st June 2013, POD no. [protected] (POD attached) I checked with the consignee on Monday 24th June 2013 if they had received the courier, but to my surprise they had not received the courier. On checking Bluedart's courier tracker, i found out that the courier was delivered on 22nd June around 11am (attached the screenshot). I insisted the consignee to again check and confirm if they have received the courier. But on re checking they confirmed that they have not received the courier. Thus, myself and my colleague Ms. Bimla tried calling Bluedart to know the exact status. We first called up Gurgaon office[protected] of Bluedart to check the status, but no one picked the call even after trying the no. for several times. Then we somehow managed to get the nos of mr. Abhijeet ([protected]) and mr. hemant ([protected]) from Mr. Sanjay Singh, Andheri branch of Bluedart. Mr. Abhijeet never picked the call and Mr. hemant gave another contact of mr. Navnit ([protected]) to track the courier. Mr. Navnit transferred us to Mr. Anil Singh ([protected]). He then on Monday evening informed us that the courier was delivered to another address. So far we are still unaware about the courier documents and Bluedart is yet to retrieve the courier documents. We are also in touch with Ms. Bini[protected] Myself and Ms. Bimla (colleague in Mumbai) are fed up with coordinating with Bluedart personnels since no one is giving any strong assurances. This courier will have financial implication on me and may lead to my name to feature in cibil default list. This means a lot to me and i need to blue dart to pay for the stress and the hassle we are going through. Jitendra Bhatia / Bimla Thakur +91 [protected] /[protected]/5/6/7 Mumbai Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Bluedart Express Ltd — Mishandling and Loss of Consignment
BlueDart is a bunch of Liars... the Online Tarcking system is a sham.. highly misleading and annoying.. the customer care executives have been lying since the last 7 days for a local delivery of a consigmnemt.. they are rude and are unwilling to take calls after much argument.. the consigmnemt No was [protected].. wasted time energy and peace of mind.. over all worst experience ever... local couroers are much more efficient and customer friendly...
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Express IT courier Services — Courier Misplacement
I would like to complain against Express IT Courier Services regarding my courier misplacement.There was a NOC Letter sent by HSBC Bank Limited on Jun 24, 2010 which was quoted to be delivered to me on Jun 29, 2010 on my Pune office address.
But the reality is, it never reach me. Express IT claims it to deliver that letter to our office Dispatch department. I went and checked that and Dispatch is claiming that they didn’t receive any letter.
When I tried contacting Express IT Jagtap Dairy branch, the phone number was either not working or the person holding that phone was not answering. I dialed “[protected]”. This number was never answered. After that I called up the Mumbai helpdesk, from which I got another number “[protected]” of Sandesh. He diverted his responsibility to some other people and asked me to call them. When I tried calling, they were not responding. I tried following up with them from last 2 weeks, but I didn’t got any response.
I would like you to take strict action against the manager of the Jagtap Dairy branch for showing such irresponsible behavior. Express IT published lot of numbers on their website. None of the numbers are working. Really pathetic service.