[Resolved]  Bluedart — Parcel not delivered after 13 days

Address:

Bangalore, Karnataka

Hi,

I have done an online purchase thru Snapdeal a Vaccum Cleaner from Eureka Forbes.It was shipped on Jan 3rd 2013 and was supposed to reach me on or before Jan 3rd.After the due date when I call up Blue Dart Office at Kalyan Nagar-Bangalore who is supposed to deliver us the goods nobody picks up the call from the land line no[protected].When contacted a Blue dart executive who came to deliver covers at my office he gave me another mobile no supposed to be the concerned person in Blue Dart Kalyan Nager Branch,the no is [protected].Apart fro land line I was calling up on this mobile for the past 1 week,but no response.Today when I checked with Snap deal and Customer Care of Blue Dart,I was told that status is updated as Customer Out of station when I was very well at home,nobody from Blue Dart called me nor visited my apartment as I had informed my security about the same.Blue Dart had visited my house to deliver smaller parcels and covers but not this item.How can they update status without even contacting me nor visiting my residence.Pls look into the matter and help me resolve the issue.

Courier Name: bluedart
Tracking No.: [protected]