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[Resolved]  Body Care Hazratganj Branch Lucknow — worst experience at Body Care

Visiting a salon should be a positive, pleasing and satisfying experience, however, it was a negative, disgraceful and horrifying one for my family and me.
I felt that your employees cheated me and I strongly request that they return the full amount paid.
To ensure that no one else has to go through this experience at your shop, I will publish my complaint on local newspaper.

Please see below for the facts/events that occurred on Feb 15/16 (Hazratganj branch):
On Feb 14 my sister (Sheila) made the appt for saree draping and she was informed by Shalu that the cost would be Rs101.
On Feb 15, my sister was charged Rs 250 and when she insisted that the rate given to her was Rs 101, she was then informed that rate would apply after 5 sittings or so. Moreover, she was not given the receipt for the amount Rs 250 paid. My niece went to obtain the receipt and Shalu said that the receipt was already given to Sheila. Firstly, the rate given to my sister at the time of aptt was incorrect, secondly, she was not given the receipt for the amount paid and most disappointing item is that my sister was not even satisfied with her fitting of saree.
My brother had paid the full amount in advance at Body care (Mahanagar branch) to Mrs Renu for 3-party makeup and 1 reception makeup (hair-do inclusive).
My niece and myself were extremely disappointed with the skill set possessed by the employees and more importantly with their attitude towards customers.
Instead of feeling happy at the time of wedding, we had to go through such negative experience at the body care.
Poonam did my makeup, I was not completely satisfied and mostly disappointed with the hair-do, I had specifically requested that I wanted my hair to be pinned up and Poonam kept trying to make a ponytail. She was getting irritated when I insisted that I did not want a ponytail or to leave my hair down. Eventually, I had to ask her to leave my hair alone….Parul assigned another individual to do my hair but she also tried to make a ponytail. It surely seems like that the employees do not have the required skills but surely were arrogant with no skills! Parul defended Poonam by saying that she was going through her monthly cycle (Menses).

Nishi was appointed to my niece (Varsha) to do her makeup and hair. Varsha was extremely frustrated with her eye makeup. They did not have the colour of eye shadow, which was requested. The eye make up had to be redone at least twice and lips were also done twice. Nishi seemed irritated during the make up also, shedding responsibility to others, who were equally irritable.
They refused to do hair-do for Varsha, indicating that the package did not include the hair do, whilst already committed by Renu that hair would be included.

Shalu threw the list of hair rates at Varsha and instructed her to read the rates and to pay them if she wanted her hair done. Shalu walked away rudely in spite of Varsha calling her.


Truly
Complaint marked as Resolved 2020-08-13 23:57:22
Complaint comments  9 CommentsShare0Tweet0

Comments

Go and try Vista Beauty Parlour, at-> Vasundhara Complex, sector 16, Indira Nagar, Lucknow. Employees here are very experienced and very softspoken. I got extremely good experience with them. I suggest you to visit them and see it for yourself.
I also faced similar treatment with body care fbd center.
they promised to reduce 2" but no results
no they r saying to talk in corporate ofc under delhi jurisdiction.

BODY CARE IS SICK... not worth at all to go under its treatment.. NO RESULTS at ALLLL!!!
i have also had some bitter experience here, i came to body care on referance of Nadeem, Sr. Hairdresser, who use to do my hair cut at a different parlour, then i was offered some skin treatment package, which i bought instantly. on my first appiontment almost 2yrs back, to my annoyance, i got a call just before 10minutes from appionment time that i may take some other date as the girl was on leave, i refused and told them bluntly that i have come all the way from 15kms and reached hazratganj, to my shock i when i came to the centre and protested, i was accomodated with the same girl, who told me that she was unaware of the phone call, later i came to know from staff that since they had order for marraige makeup and due to havy workload they lied to me.
have faced few more bitter experiences here and regret not having voiced my grevience earlier due to lack of time.
girls..aftr goin thru all these horrifyin n bitter experience...m totally scared n nervous to book body care for my complete make for my wedding..as suggested by one of my relative(masi)..i dnt belong to lko and m damn confused to get the best parlor in city as wedding is only one time show and best experience for wedder's..
I seek help...pls post best n reasonable budgeted professional parlor...
Thnx
Shweta
plz give me con no
plz cal me i want joine body care
give ur contact no.
I m also very disappointed to this [censored]ing beauty centre. Mrs Renu the centre manager of mahanagar branch is handling Nail Art and extensions these days. I just really hate to her behaviour she really cheats me. I had done the nail extension from gurgaon Ambience mall in a cost of Rs 4000. i was very satisfied to nail extensions coz that was really durable n comfortale too. but after a month i need to refill it all. so need some local place i heard about body care so i decide to use this.. But after a long wait she (Renu) come n trying to file my upper portion of nail through rotator that was hard n very painful she was using it regularly in my nails till my nails not break after all she said nail was not set properly infact i m using them from last 1-1/2 month even she claims me for this that nail was not so good trust me she is a biggest professional fool...
she was using Gel in my acrylic nail.. I mean wat the [censored] man... how could she do this to me even she charged me 2000Rs for this service without any regret she tell me that acrylics r very cheap.. she dont know the extensions n giving me excuses like ... i m disappointed plz dont move there for this she will [censored] u and money to u too. they r distracking the clients even manicure is included in extensions but she charged me Rs.250 for this too...
Hi All,
I'm not surprised to see all negative comments on here.if anyone goes there, check and ask few very important questions.
1:Has she/he got professional degree or diploma in that particular field, where she/he gives advise to u.
2:How they treat the customer?Are they after the money?
3:What sort of medicine do they provide, coz that could b very disaster for you skin for life time.
4:Are the medicine imported from some country like USA, AUSTRALIA, FRANCE, GERMANY, SWITZERLAND, FINLAND, NORWAY, KIWI, CANADA, ITALY...coz they have very strong OHSC.then go for these countries medecine,
4:don't go for any indian made madecine, coz they don't have OHSC nd safety.Which is most important for skin.
this is why M I WRITING coz I Live in Australia nd I own business in this field.

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