[Resolved]  BSES Rajdhani — charging for burnt meter

I am Madhumita, my CRN no is [protected]. My meter got burnt on10th of October at night. First I made a complain through phone then on 11th I went to the CRPF Najafgarh office to complain about my burnt meter. One of the output connection was burnt. I was told that I'll have to pay a nominal charge for that single connection.
I was called at MMG laboratory at Pushp Vihar, Delhi on 11/11/09 because the burnt meter was to be checked in front of me. It was otherwise OK except that one output connection.
But when I got the bill (bill no-422327) in November, it showed ARREARS of Rs.2333.98/-,when I asked the customer care cell-I was said it is for the new meter.
My question is when the meter was burnt without any mistake of mine, then why should I have to pay this amount? I am ready to take the old meter after the rectification needed.
Please see that this Rs.2333.98/- is waved off from my next bill.
Thank you.
Madhumita
13a/14a Gopalnagar Extention
Block - P
Najafgarh
New Delhi-110043