[Resolved]  BSNL 3G — BSNL 3G service

I'm from chennai. I took a 2 new 3G connections.
* I've searched high and low for how to check the balance and validity on my new 3G prepaid data connection. I'd love to know asap.
* The lady sitting on 1503 (when I call from a land line it goes to her directly) said she had no information on 3G(postpaid, prepaid or data) & has a rude, horrible and uncouth attitude. She was the only one who was very rude so far.This happened on Dec 5-6, 2009. Whereas customer care over 1503 on my cellphone was a very professional answer although they dint find an answer to my above query, they conveyed it very courteously and declined politely. So whoever was there please I'd atleast expect professional & courteous treatment if not more. I don't have to take someone tempers & tantrums when I go for some support or help regarding their service.
* The tariff plan for data is very expensive. I'd love to see it reduced to 1 paise per MB instead of 10KB, which will be more in accordance with international rates. Come on in the information age internet is a necessary infrastructure.

BSNL customer care has become very courteous and helpful now. But there is no documentation or proper training for new technologies like 3G. After seeing BSNL improve their service by such leaps and bounds, I'd like to say kudos & congratulate BSNL.
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Aug 14, 2020
Complaint marked as Resolved 
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BSNL 3G — bsnl 3g top 1 worst customer care

top 1 wost costumer care
They tell always server down
or go to nearest bsnl office
or but waiting till cut for line
i cannot get any information forum there
They moust get training from other any other
costumer care service


bsnl post paid [protected]
Initially when I used this the speed was very good and I was quite impressed. But nowadays it is pathetic. Even with full signal and connection - the speed is very slow and sometimes once I access a page everything slows down. I need to reconnect or relogin. And this too does not work always.BSNL 3g data card is not giving the speed which they specified but it gives maximum up to 230 or 256 kbps insted of 3.6 mbps. I observed that it disconnect after some time is correct. some time it gives speed to 0 kbps, 3 kbps, 43 kbps, 1 kbps, this is the fluctuation in speed.

My Dada card IMEI No. [protected]
Model name: TETRACOM-TRIBAND (3G DATA CARD)
My 3G sim no. is [protected]
place: chennai (guindy)
My name is charandeep.i bought bsnl 3g card 7.2mbps and it worked for 2 days.After that I am getting download speed of 15kbps instead of 7.2mbps.Before selling this card to me they checked the feasibility of card at my home.I got max. speed of 250 kbps for fraction of second.This is the worst service in this world. my no. is [protected].
My name is karthik varma from hyderabad, i bought bsnl 3g 7.2mbps datacard in dec 2010 and opted for 6months unlimited plan.
From the past 10days my dwnld speed is drpped to 100-150kbps which was previously 350-500kbps.
Can any one suggest any procedure so that i might retain previous speeds..

BSNL 3G — TeraCom Modem Bsnl 3G Unlock

I Have Software For Bsnl 3G Teracom Which Will Unlock and Works with All Companies 3g as well as Edge & Gprs.

Contact [protected]
poor network coverage in ananda palit bustand toward parkcircus during 8days.MY 3g mobile shows only single tower.please restore the connection better.
am using bsnl 3g simcard in samsung S5620 mobile am living lawspet in pondicherry i getting tower point in only one browsing is too slow so kindly clear the problem in my place thank u.

BSNL — Faulty bsnl 3g bill

I got a huge bill of Rs14744. I am using 10GB plan for Rs. 999 and my usage is also not much...dont knw hw bsnl is charging...the usage details r not very clear.

Can you please tell me the e-mail address I need to send my complaint to?

Thanks
Hina
[protected]@yahoo.com

BSNL 3G — speed down from last 20 days

sir , i'm using BSNL 3G prepaid but now i saw the speed is limited to 110kbps but at the time of purchage the 3G USIM deler said you will get 3.1mbps but last 20 days i'm suffering while i'm using 200 plan. please help me to restore this problem.mob no-[protected]
i have bsnl 3g 3.6 mbps but most of the time an error is displayed
the ppp control protocol was terminated
or
a connection to the remote computer couldn't be established
pl. help

data card bsnl 3g — speed not properly done signal proper right

sir my data card not proper work link & speed not done
so please check the setting.
and provide my proper link & speed.
I am Suman. I, using BSNL 3G internet on my PC via g data card at Basirhat (College Para), North 24 Parganas in West Bengal. But i am finding ridiculous slow speed using 3G. It is far more slow than BSNL 2G.

BSNL 3G — bsnl 3g

Our town Pendra Road (chhattisgarh) 3g BSNL BSNL office goods stored in 3 months but still do not start Hye
bsnl 3g modem teracom un lock
Hello,

This is Pranoy Sinha (pranoy.[protected]@gmail.com) from Khardah, kolkata -700116, a web developer by profession. My PC is running with WIN XP with SP2. I have purchased a BSNL 3G SIM Card with Teracom data card - model no: LW273 (having speed 7.2 mbps mentioned in the device) on 30/5/2011 from a BSNL exchange here in Barrackpore, 24Pgs(N), West Bengal.

Till today (20/8/2011) i am not really getting good service from the provider. Its really frustating using this device. I have called customer care several times - informing them the problem i faced. The details of the Problems are mentioned below:

1. Its not steadily connected - often it disconnects automatically - making you worried all the time. You will neither get peace working in your computer nor get proper speed as they mentioned about upto 7.2 MBPS

2. I have checked the Internet speed using many website like http://www.speedtest.net/ and http://us.mcafee.com/root/speedometer/default.asp. But i have not received that speed that they have assured me during i purchased this. A simple lier they are. This is just to humiliate people and playing dirty games with our hard earned money.

3. I have informed many times to CC by calling them - each time they assured me that the problem will be rectified but no result. Each time these so called trained (basicllay illiterrate with NO Technical Knowledge as yet) assured me that they would pass my case to his senior level and they will get back to me after some time. Please look below how many times i have contacted them - i also mentioned Executive name too with docket number. I have forgot the first docket number as it was made about 2.5 months ago.


Date: 06/6/2011 - Forgot the Docket number.
17/7/2011 - Doc No: G17CD800325
23/7/2011 - Talked to CCE staff named as Mr Subodh Bala
24/7/2011 - Talked to CCE staff named as Mr Dipankar Bera
24/7/2011 - Talked to CCE staff named as Mr Lokenath Saha
20/8/2011 - Talked to CCE staff named as Mr Pardip Pandey
20/8/2011 - Talked to CCE staff named as Mr Bam Dev Mukherjee (another docet is made - H20CD917907)

My contact number:+91 [protected]
BSNL 3G number: [protected]

Conclusion: As on today i am getting the Error: The PPP link Control was terminated. I have informed them But no result. I don't know how many times i need to contact them to get this problem resolved.

Suggestion: Pls don't make us Panic. Our money is hard earned and for this reason we need appropriate service as we are paying for this. Hope authority will look into this asap.

BSNL — Wrong Deduction Of data usage of BSNL 3G

I have a BSNL 3G data card and I am using it since last 6 months. On 7th August I recharged it by 606/- data plan which gives 6gb data usage. From that I 1gb can be used on day time and 5gb can be at night time.I used about 600Mb data out of it till 18 August 2011. on 19th August I lost all the data usage due to some technical error in BSNL. Now I am complainting to the company customer care but no one is responding me properly and I am not getting my lost data back in my account.I have validity of 1 month only for using this data and I lost almost one week out of it. So for that I am complaining here against BSNL.
Dear Sir/Madam,
Sir,
I am RAJU.S, VATAVILAKATHU VEED, R.C.STREET, BALARAMAPURAM TRIVANDRUM, I have bsnl3gdata card . but that is problem occures network not good working .I condact with exchang but no benefit because PARASSLA Exchang have not network power transmittion utms to edge network displayed and dissconnect automatic and appropriate it's when i connect at a time [web page is not avalible] that erroe genrete . sir there possible to comming network range In PARASSLA near PUTHENKADA JN, i hope BSNL3g system making to much loss for me (2250 Rs).

Thanking You,
Yours Faithfully,
Raju.s
Eastern international.L.L.C
Sharjah.
UAE.
+[protected]

BSNL 3G — NOT ABLE TO CONNECT INTERNET

I PURCHASED NEW BSNL 3G SIM AND DO RECHARGED FOR 400 PLAN BUT I CANNT CONNECT TO INTERNET MY NUMBER IS [protected]

BSNL 3G services — Network and not working 3g

Respected Sir

I am living in malegaon city that is away from nasik around 100 KM. In this city some area having 3g network Problem that area i mention you
Apna Super Market Old agra Road Near New Bus Station.
Having Problem When 3g Network is very strong in that case disconnection with in 10 to 15 minute and when some time Strength Problem.
So kindly request to sir please solve this problem as early as possible because we are facing that problem around 4 to 5th month.

BSNL 3G — NETWORK PROBLEM

HALLO SIR,bsnl ka data card 3g sim laptop me use karta hu .pichle 25 dino se network ka problem hai 2g kaam karta hai wo bhi 20-25 kbps ka speed de raha hai.

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