[Resolved]  BSNL 3G Data Card — DOWN AND UPLOAD SPEED TOO SLOW

I am totally agree " BSNL IS CHEATING PEOPLE " like every politician does. BSNL customer care sucks every time. They are , illiterate, dumb, fool, crap ... They are meant for wasting customer's precious time.
I am so sick of BSNL that i think commenting on them is just waste of your time.

To. 07/12/2010
The general manager
BSNL
I Dr.G.Zion Eluzai, Professor in a Medical College In Mahboobnagar dist.Of Andhra Pradesh want to get to your attention that I feel betrayed by your 3G DATA CARD service which I have tagen on 24/11/2010 and my plan is Rs.572 with 2Gb./month.Sir to my utter disappointment I feel that it is just a wast of money to go for 3.6 Mbps 3 G card when the speed I am getting a maximum speed of only 30-40 kbps and the download speed is only 10-20 kbps. Sir it is just like dupping the people that this service is started .I tried to contact the customer service 1503 for my problem but I did not get any response.
Sir my phone no is [protected] IMEI NO: [protected] of the 3 G data card.
And when I want to download some file always the line seems to be busy and I feel that my I p number is being used by some other members it come as as the Ip No: 218.248.84.86 is being used by some other member for downloading. Sir seing all this thing I feel I am cheated by the Bsnl people.
Sir, kindly look into this problem and rectify this as soon as possible
Thanking you Sir
MY contact NO: [protected]
Dr.G.Zion Eluzai

Hi Consumer complaint Team,
My name is Mohan Krishna from bangalore. I have taken BSNL data card with 7.2 MBPS, download and upload speed is very low, i have given complaints numerous times, please let me know is it possible to get refund of the amount paied by me.
I get Download speed : 0 KBPS - 160 KBPS
Upload speed: 0KBPS - 80 KBPS
My BSNL data card number: [protected].

I am ready to lodge a FIR/complaint against BSNL... Please help.

7.2 Mbps will give u a maximum of 921.6 Kilo Bytes per second download speed, more over the maximum speed u can get depends on multiple factors, like time of the day, the site u r trying to acces, load on the server etc .. if you get a speed of 160 kilo byets per second download via wireless carrier, with a technology that is so recent in india then i should say you are doing great with the device . 7.2 mbps i.e
a download speed of 921.6 kilo bytes per second is the theoritical maximum speed that can be attained under ideal conditions .. try downloading torrents .. you will see the speed shooting upto 230 kbps .

I had taken a BSNL 3G Data Card out of need for Speed. And Now I have an unimaginably slow internet, that gives me Max of 47KBPS of internet speed. This is way too low compared to the Reliance 2G Data Card, which my brother has. The Reliance 2G Data card gives me a speed of 0.2MBPS.

I deeply regret as to why I had to go for the BSNL 3G data card. The Service is PATHETIC. You are on Queue for Min 30 mins before you reach to someone who hardly knows anything about the 3G services, and he transfers you to a Senior Executive, where I have been staying on queue listening to the horrible IVR for almost 1 hr and had to disconnect losing all hopes.

Moreover, I have been making this vain attempts to reach the customer support and fix this problem, having great faith in BSNL services. Everytime, More than 10 times over the last 4 days, I am informed that "Our Servers are Down, Please call after 2 Hours".

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

BSNL — 3g speed is down from several months

Sir, i am using bsnl 2g sim in my micromax 3g data card for surfing internet, from few months i am not getting speed, before this i am getting 2 mbps speed, but now only 300kpbs, so please resolve the problem as soon as possible so that i can able to surf internet in high speed. my bsnl no. is [protected]




thank you
jaideep sharma
jaipur (raj.)

BSNL — Speed is not as per claim 3g Data Card

I Recently Purchase BSNL 3G Data Card with the speed of 7.2 Mbps speed( As BSNL Claimed). But Hardly I am getting speed of 50 kbps. Its really worst. (Not working). I Paid 500 Rs. more for this. as BSNL is taking charges of Rs. 2000/- for BSNL 3G Data Card -3.1 Mbps while Rs 2500/- for 7.2 Mbps for the same. To work on this speed is really terrilbe and even its taking long time to open a page by this speed.

Now I have another issue. as with first Recharge I get 500 MB free dowloading + Uploading and 50Rs. talk value with the3g SIM. (3G data card.) but my 3G data card is not working. When I contacted to customer care. I have been told that my balacen is Nil. Since I remberber i did not spent a single call from my existing balace and even my total (downloading + Uploading) shows 222MB while I get 500 MB free with my first recharge.

I contacted many time on customer care but did not get any satisfactory anwer till date.

Pradeep

(Mob: [protected])

Yes i do agree. last month i purchased 3G data card from Udaipur(raj.). I am not even getting speed of more than 20KBPS.
BSNL people are just making fool with there cheap plans.
I have tata photon 2g which is giving far good speed of 600KBPS than bsnl 3G.

my fathers company has given a bsnl 7.2 mbps data card at the first the maximum speed was 2mbps on an average good enough but from the next it doesnt even offer a 200 kbps maximum speed.Just gives something like 16 to 100 kbps it sucks! please help me solve this.