[Resolved] Calcutta Telephone — receipt of Bill even after surrender of SIM card | |
Sub: Excess Telephone Bill against my Telephone No[protected] Dear Sir For past few months I have observed that I am getting exorbitant monthly bill amounts, which I have paid regularly. Please note that I had applied for a Manik Jod Cell phone (No[protected] after which I started getting bills on monthly basis. But even the same was not in use after you have imposed Rs. 40 as monthly charges without any written approval from my side I stopped using the Cell No & ultimately I have surrendered the SIM card to your Barasat office on 08.06.2009 through your approved agent in Madhyamgram. I have also obtained receipt for the same. But unfortunately , I am in regular receipt of Bills on monthly basis from BSNL & BSNL mobile every month.till today. Please note I have further observed that I can hear whispering sound while the receiver is lifted which was verbally intimated to Sripur Exchange, who said that this type of complaints are very temporary nature & will be solved in normal course, but the problem prevails. Meanwhile I request you to send me a detail of calls made from my Residence Landline No[protected] within 7 days failing which I will have no other alternative to approach the Statutory authorities for justification. Hope your office will not invite such situation to arise, since I am one of the regular subscriber of Calcutta Telephones Best regards, (Subrata Kumar Ghosh) Rita Apartment 413, College Para P.O. New Barrackpore Kolkata- 700131 Tel:[protected] M[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Telephone No. 26728404, Customer I.D[protected]
I have been paying my telephone bill through ECS since long.
But for a few months its not working as before and therefore an amount of 1165/- outstanding shows in my bill. pls make some way to solve my problem.
regards,
Sourav saha