Carrier Airconditioning & Refrigeration Ltd — Pathetic customer support

Address:Ghaziabad, Uttar Pradesh

Complaint regarding carrier ac - window estrella was registered on 31st may[protected] at [protected] that same has stopped cooling hence same is not working properly, after being assured that complaint will be settled in 48 working at max complaint was registered. As no response received from service center i again contacted the customer support on 1st june as non working of ac was creating problem to my family i got same reply from customer support. When contacted on 4 th june as still no response was received the customer support made frivolous statement further 5 times call was hung up by the customer support employees. On 8th june i again tried to contact customer support to my dismay the statement were made with no ground work at back end. As till date carrier customer support is worst that i have experienced.

This ac was purchased by me on 7th april 13.

As consumer i am upset with my decision of purchasing carrier ac.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

carrier — Pathetic Product

I have purchased the Carrier 1 tonne AC over LG or Samsung or Bluestar with a view that Carrier is the best. I purchased the product on 25June 2010 and to my utmost surprise, after 2 months of operation ( july august of 2010) the AC is dead. DEAD.

People from carrier said that the Motor is dead, what the HELL !! Just 2 months in service and the motor is dead. I am gonna make sure that nobody, I mean nobody who knows me buy a CARRIR AC, and will make sure who even does not know me makes the same mistake. I am a blogger by profession and I am gonna blog hard against Carrier.

Thankyou very much for this product.

Thank god I got rid of Carrier

Good bye

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Carrier Airconditioning & Refrigeration / CarrierIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    133
    Pending
    0
    Resolved
    18
    Carrier Airconditioning &  Refrigeration / CarrierIndia.com Phone
    +91 12 4470 7333 [Delhi]
    +91 52 2220 2346 [Lucknow]
    +91 12 4482 5500 [HQ]
    Carrier Airconditioning &  Refrigeration / CarrierIndia.com Address
    Delhi-Jalpur Highway, Narsingpur, Gurgaon, Haryana, India - 122001
    View all Carrier Airconditioning & Refrigeration / CarrierIndia.com contact information