[Resolved] Cholamandalam Dbs Finance Ltd — Foreclosed | |||
My name is Sathish Kumar residing in Avadi Chennai. I was taken Personal Loan from Cholamandalam DBS my Loan Ac No. is XSEGABT[protected] on 05/09/2007 taken amount is 34500/=. My first EMI false very next month 05/10/2007 till date from my account amt was debited exat date up to November 2009, due to financial crises iam not able to pay further emi's on Feb 2010 finaly company executive came for settlement and i asked for settlement they gave letter also after that in April 2010 Emi hit in my back account that time fund is there so it passed 1783/= i was suprised and i asked the call center they replied you loan is still active if you closed pls contact nungambakkam office they will close. I went nearly 7 times to meet concerned officials but i meet 7 personal each time after repeted call and follow up i got message from 1 personal this letter is not authorised therefor you loan Ac. is still active i have evidence till date every month EMI is hiting my bank and ecs bouncing in bank also they are putting charges and from DBS also call is receiving you outstanding amt is so and so. I got irritated every time tell me any way to come out of this pls. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
CHOLAMANDALAM DBS FINANCE LTD — CLOSURE LETTER
Prakash Yadwadkar A/c No;[protected]Appl No : XSEGPNA[protected]
•I had taken a loan of Rs.25000.00 on 01 Nov 2006 and EMI IS 2664.00 presented on my ICICI Branch,malleshwaram Bangalore on every month. It was paid regularly & last EMI was collected at my door step from the agent.
•Recently during my car loan request it is found highlighted in CIBIL.
•i have not received any acknowledgment of paying of personal loan, and NO DUE certificate for the same. For me it is important to got this certificate.
•Requesting your help for updating this status
Prakash [protected]
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CHOLAMANDALAM DBS FINANCE LTD — EMI taken twice and refunded With wrong initial.
Sir,Kindly note that I am your customer (code: j614) since 1999 for loan for (Agrmr.No. 16860-0 dated[protected]Agrmr.No. XSEGCH[protected]) maruti Omni. Till date I am continuing as your customer by having a personal loan. In between 10-2002 to 04-2008 I had three loans and they all have been cleared without any remarks. In my current personal loan on 6th Jul 2009 my installment got bounced due to unavoidable circumstances. Hence one collection agent called and came to my house on 14/07/2009 and collected Rs 3217/- and issued a receipt having no.[protected]. after that on 16/07/2009 an amount of Rs 3217/- has been taken again for the same payment from my Axis bank a/c under ECS facility.
After complaint they had returned the amount by post on 01-08-09 for the amount Rs.2184/- after deducting Rs 1033/- as bounce charges. But they had sent the cheque with a new initial. My full name is A. Jamal Mohamed but they had sent the cheque as A.R. Jamal Mohamed. When we deposited the cheque it got bounced due to mismatch in my name. When we spoke to the customer care they informed that in the agreement my name is mentioned like that only. At the time of the issuing the loan amount the cheque is given in the name of A. Jamal Mohamed only and it is also cleared in the axis bank a/c. But now they are saying that the account is in the name of A. R. JAMAL MOHAMED. Kindly inform us how it is changed.
Please note that 1) the EMI has been taken twice is the mistake of yours 2) the cheque is issued in the wrong name is also the mistake of yours. When we spoke to the customer care they are not even bothered to feel sorry for the mistake committed by you. And instead they are asking me to come here and there. I want to know why unnecessarily I have to roam here and there because the mistake committed by you.
Already I had suffered a loss because of the 2nd EMI clearing as I had issued another cheque to another party based on that amount which I had in my account then.
I wish to inform you that I have full faith and respect on the cholamandalam. But because of the mistakes of few employees my long association with your group has gone sour.
I request you to kindly take action and rectification on my issues.
Enclosures: 1) original Hdfc bank cheque Thanks and Regards
No: 610391dt:29-7-09
2) Pervious loan details – 5pages A. JAMAL MOHAMMED.
3) Payment advice
4) Axis bank statement