[Resolved] Club Mahindra Callers — harrassment over phone using slangs!! | |
I am a journalist of Ananda Bazar Patrika Group (ABP). I want to lodge a complaint against Club Mahindra Group for unnecessarily harrassing me over telephone, using abusive language. On 7th December 2008, the employee who introduced herself as Purnima Das, called me up in my mobile at 6.46 pm from a landline number[protected] to inform me about some lucky draw contest where I was the winner. When she started explaining me about my prize I did not find it interesting enough and straightaway told her not to contact me any more. I also catagorically told her to delete my number from their database to avoid further conversation. To my utter surprise, this lady Purnima, called me up over and over again for 4 times (6.48pm, 6.49 pm, 6.51 pm) I felt disturbed and asked her, why she is calling me even when I am not interested. At that, she just shouted, "" and snapped the line. I reverted back to the line to check authenticity of this number[protected]. It was a board line. When the call was transferred to Purnima Das, I gave my introduction and demanded a WRITTEN apology otherwise I would report to the police. She said that she doesn't have any e-mail access and transferred the call to their tele-marketing manager, Bappa Biswas (thus how he introduced himself). The manager also refused to apologise in writing. On 8 December I filed a GD at our local police Station (Sonarpur P.S). The documents are with me. Was this information helpful? | |
Dec 9, 2016 Complaint marked as Resolved Verified Support Mar 05, 2010 Club Mahindra Holidays Customer Care's response Dear All, Thank you for writing in and voicing your concerns through this forum. Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient. May I request you to kindly send in your concerns to my email - indu.[protected]@mahindraholidays.com. I will ensure to revert to you as soon as possible. Regards Indira Member Relations Club Mahindra | |
3 Comments | |
Comments
In connection to my previous complaint, I would like to add that, despite repeated requests the Club Mahindra callers again started disturbing me over mobile. Yesterday, 10 December, 2008, a caller who introduced himself as Bikram and pestered me about the same lucky draw story!
I clearly told them about the general diary which I have already filed with Sonarpur Police station. The diary number is, 680.
I clearly told them about the general diary which I have already filed with Sonarpur Police station. The diary number is, 680.
Hello
I transferred Rs 7, 000 from iconnect, I have zero balance salary account with Axis Bank but they transferred twice Rs 14, 000 the amount and I got a feedback from Axis Bank it was a technical fault from their end and now its have negative balance. Thank god it was my dad's account only otherwise I would have lost this amount, But this is not the end.
This gave me a bitter experience as I signed cheques and I have monthly EMI's as well with other banks or lenders, they won't consider this and definitely they will charge me like hell or sue me for just small amount.
I hope we all understood the problem and consequences as well. How we all can feel secure whether amount is small or huge we would require security. I would expect solution not only for me but for all o[censored]s. Thanks
I transferred Rs 7, 000 from iconnect, I have zero balance salary account with Axis Bank but they transferred twice Rs 14, 000 the amount and I got a feedback from Axis Bank it was a technical fault from their end and now its have negative balance. Thank god it was my dad's account only otherwise I would have lost this amount, But this is not the end.
This gave me a bitter experience as I signed cheques and I have monthly EMI's as well with other banks or lenders, they won't consider this and definitely they will charge me like hell or sue me for just small amount.
I hope we all understood the problem and consequences as well. How we all can feel secure whether amount is small or huge we would require security. I would expect solution not only for me but for all o[censored]s. Thanks
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
I just want to caution people to stay away from them. They are most unresponsive and insesitive towards their customers.