[Resolved] Club Mahindra Holidays — Membership Cancellation - Refund thereof | |
I was oferred a membership in club mahindra for a total package of Rs. 3, 37, 526 (vide membership ID # 1444457) our of which I made a down payment of Rs. 33753. Mr. Sharma & Mr. Tirath (both representing club mahindra) insisted on my taking the membership on money-back guarantee assurance claiming that as they have over-stayed in Ludhiana - their job will be at risk unless they can mature my sale by making payment through Credit Card for a future date. On the day my card was to be swiped, I called both these representatives to cancell my agreement, as promised by them and return back the swipe-slips. They dilly-dolleyed on the issue and in the meantime got the credit card slips swiped.I objected to this and they assured that I will get a full refund for the amount shortly. I even emailed my complaint to the company, from where I recieved a response from Mr. Ajay Nambiar (Head - Member Relations) who claimed that their sales team will be in touch with me to look into my complaint. After many emails, I explained the facts to the person who made a routine check to look into my complaint. After that there is total silence. I wish to recieve back full refund of Rs. 33, 753 plus Rs. 10, 544 paid by me towards interest to HSBC Bank and Citi Bank. Regards, Vikas Pahwa Was this information helpful? | |
Dec 25, 2016 Complaint marked as Resolved Verified Support Mar 02, 2010 Club Mahindra Holidays Customer Care's response Dear Mr.Vikas, Thank you for voicing out your concerns through this forum. In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you. May I request you to kindly acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra | |
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Please provide feedback and details of your complaint / issue at following link. We are launching a joint consumer case on a common platform to attempt justice for all aggrieved members. Pl. click on this link for submitting your information http://www.surveymonkey.com/s/ZHVBXG8
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