[Resolved] Club Mahindra Holidays — False commitment | |
Hi, I recieved a call form Club Mahindra couple of days back and they told me i have won a free gift voucher for free stay at any of the club mahindra resorts for 2 days and 3 nigths. all i have to do is attend a seminar for 45 mins along with my wife and take away the voucher. I sat with my wife for like 2 hours for the pathetic seminar where they were trying to sell me the membership. i was sure i dont want to buy. its been like 5 days i have still not got the voucher. Club mahindra islying and inviting people to attend the seminar and if some falls in their scheme great else send them home without any voucher. i had travelled all the spending 200 rs to attend the seminar at INOX Mall at Nariman Point. the person who called me was some IMRAN and he only gave the presentation for 2 hours. please let me know whom to contact in club mahindra to complaint about this fraud marketing policy. Was this information helpful? | |
Dec 4, 2016 Complaint marked as Resolved Verified Support Feb 22, 2010 Club Mahindra Holidays Customer Care's response Dear Tofiq, We value your association as one of the esteemed prospect, and regret the inconvenience you had to face. May I request you to kindly send your mobile number or email ID to my email - indu.[protected]@mahindraholidays.com. Please be ensured that, we will revert to you to address your concerns to your satisfaction as soon as possible. Regards Indira Member Relations Club Mahindra Verified Support Feb 22, 2010 Club Mahindra Holidays Customer Care's response Dear Mr.Tofiq, We understand that Mr.Imran (Club Mahindra) had personally visited your place on the 19th Feb 2010 in the evening and has hand delivered the Gift Voucher to your father (who was also present during the sale presentation at the venue). It would great if you can acknowledge the same and revert. Thank you for giving us an opportunity to be of service to you. Looking forward to welcoming you at our resorts soon. Regards Indira Member Relations Club Mahindra Verified Support Mar 05, 2010 Club Mahindra Holidays Customer Care's response Dear Sameer, Thank you for voicing out your concerns through this forum. In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction. It would be great if you could acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra | |
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
The club Mahindra is getting a lot of money from people who they are fraudly selling schemes. In a country like India where people make end meet with difficulty have a huge wish to take there family for a holiday. Using this and other tactics they somehow cajole you to buy there scemes ( incentive TV, free gifts, holidays, voucher etc. ) but all is in the books. They are simply cheating people and providing pathetic service for the moeny they are charging. Moreover its becoming a huge financial racket ( this is one of the maximum number of complained company ) .
Now my complaint : I purchased a membership from CM on 28/11/2008 . They promised to take an instalment of 47, 000 rupees and rest in installmets. They offerred a holiday in GOA for the new year, A sony bravia lcd 32 and a RCI holiday later. (They even said not to pay the installments later) which I thought I would decide when I experience there resort. I booked tickets for my wife mother and 9 month old daughter from Lucknow-delhi-goa and Goa-mumbai-lucknow for 45, 000 rupees. This I did after I got booking dates on telephone from Ms Shipra Mitra the sales manager of lucknow habibullah branch. I asked her repeatedly if the dates 28 th dec and return 3rd jan are confired. this I did because I was getting accomodation in another resort through travel agent. She said to give it up and buy CM. she gave commitment. Her sales boy Amog Rai came to my house and collected the money Rs 10, 000 +10, 000 and 27, 000. After all was done my membership number had to come in a few days and subsequently they said I would be issued letter for my Goa visit. I waited for one week, they said its holidays ( Bakried) so theres a delay. On 22nd december I finally went to there office AND THEY SAID TAKE YOUR MONEY BACK WE CANT BOOK YOU. That too i should apply, for it not immediately. Can you understand what it meant, my family and my holiday plans disrupted when I could have easily got bookings done on my own and gone. I trusted there reputation and the ladies persuasion. Tell me friends what steps to take now. Shall I lodge a police complaint or simple take refund. What is an effective method now to teach them a lesson. ANy successfull suggestions.
sameer yadav
-[protected]
lucknow