[Resolved] Club Mahindra Holidays — Non-Refund of Registration money | |||
I Tarun Juneja had applied for a Club Mahindra membership two years back. They offered me a trip with the membership worth Rs.2,75000/-. I paid the initial money Rs. 47000/- approx. but after availing the trip I found that this is not worthwhile. Then I stopped rest of the EMI and requested them to cancel my membership on phone. After a long time I got a mail from them asking for reactivation of membership. But I wrote them that I want to cancel the membership and asked for the refund of Registration amount of Rs.47000/-. Now these people are denying for the refund. Please help me out if I don't want to take the membership why I am being penalised for a huge amount of Rs.47000/-. Below is the mail I had written to them. Tripti Gupta 10:57 AM (5 hours ago) to me Dear Mr. Juneja Greetings from Mahindra Holidays! We have received the letter for cancellation of your membership and are concerned that you wish to opt out of your membership. We draw your attention to the membership rules, Clause No 6.1 about cancellation of the membership. Regret that there would be no refund towards cancellation of your membership as per the above clause. In view of the large amount you stand to lose, we once again urge you to reconsider your decision to cancel the membership. Should you at any time in future, reconsider your decision, we shall be happy to welcome you back to the Club. regards Tripti Gupta Credit Management . From: TARUN JUNEJA [mailto:[protected]@gmail.com] Sent: Sunday, January 29, 2012 11:27 AM To: Tripti Gupta Subject: Fwd: Tarun Juneja 1462740 Deactivation Hi Tripti, Waiting for your reply. Please process my refund and send at the below address Tarun Juneja 36C CA Block Shalimar Bagh Delhi-110088 [protected] [protected] Forwarded message[protected] From: TARUN JUNEJA <[protected]@gmail.com> Date: Sat, Jan 21, 2012 at 1:09 PM Subject: Re: Tarun Juneja 1462740 Reactivation To: Tripti Gupta <Tripti.[protected]@mahindraholidays.com> Hi Tripti, I would like to cancel my membership. Kindly refund my Registration amount. Regards, Tarun Juneja Was this information helpful? | |||
Aug 18, 2016 Complaint marked as Resolved Verified Support Nov 10, 2009 Club Mahindra Holidays Customer Care's response Dear Sir, Thanks for writing in and voicing your concerns through Consumercomplaints. Please send us your contact number and your e-mail at [protected]@clubmahindra.com (with subject line: response to your review), and we would like to address your issues as soon as possible. Thank You. Sincerely, Indira Member Relations, Club Mahindra Verified Support Feb 25, 2010 Club Mahindra Holidays Customer Care's response Dear Mr.Gurjaspal, In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you. May I request you to kindly acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra Verified Support Feb 09, 2012 Club Mahindra Holidays Customer Care's response Dear Tarun, Thank you for interacting with us and giving us an opportunity to understand your issue and explain our stance. We hope our responses have been satisfactory. Regards, Gauthaman SR Member Relations Club Mahindra Verified Support Feb 29, 2012 Club Mahindra Holidays Customer Care's response Dear Mr. Tarun, Thank you for voicing your concerns through this forum. Further to your post, we would like to thank you for giving us an opportunity to interact with you regarding the cancellation of membership and explain our stance. Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest. Regards Gopal VN Member Relations Club Mahindra | |||
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Club Mahindra Holidays — Refund of registration money
Had taken membership( ID-621458)in march 2008 in name of my wife.and withdrew the membership in the stipulated period as per their documents, and as per the documents the money was to be refunded within 30 days.I have contacted the office at Bikaji Cama place every month but of no avail. Twice the reps of the company gave mails giving specific dates for refund but nothing happened. what can I do