[Resolved]  Club Mahindra Holidays — False Advertising / statements to attract customers

Address:

Mumbai Suburban, Maharashtra

on 05.06.2011, at 1516 hrs. from [protected] I received the Text Message (Message :-Exclusively for U and Ur spouse A free 3 days Luxury Holiday Voucher as our priority customer . Sms & Confirm ur Name , Car & Res. Location & await a call in 2 days) I resoponded the message
and i called to collect the voucher from Club Mahindra Office situated at Metro Junction Mall Kalayan east

On 06.06.2011 at 1900 hrs. while i visited in the office alongwith my spouse to collect the voucher , I been told to receive the voucher, the condition is that i have to listen the 1 hour presentation of club mahindra .

The executive started showing us the clipings on laptop of Holiday Homes of club mahindra , He was tring to enroll our name to the club mahindra by showing us attractive packages, Lastly after 1 hour & 15 minutes talk we were agreed for the membership and we paid the down payment
Rs. 16837/- through credit card . we have signed the agreement paper and came back home , after some days i got the confirmation call , i confirmed my membership then i received the full kit of papers, membership card, id password etc. while i gone through the rules and regulations i found that some of the points are not discused and not explained to me by the executive , It was Hiddened at the time i accepted the membership

The following points are not disscussed at the time of membership

1. Executive not informed about the HSD part
2. Executive not informed that I can not use the complimentary offer in Varca goa resort
3. Executive not informed about the ASF will get revised every year...
4. Executive told that I will get the food discount upto 30 to 40% when i will visit resort...actually it is only 10%
5. Executive told that EMI was i am getting charged is interest free .

Therefore I found that i have been cheated by the executive , I contaced to the higher Executive Mr. Ajit Torte and explained my grivences and requested him to close my membership .

EMI Rs. 4293/- month are kept on hold by club mahindra , i requested the authority to close my membership and return me back the down payment since i have not been explained about the entire pacakage / scheme/ of the Club Mahindra at the time of membership

Grateful if you could do something in favour of me

Thanking you

Name : Samuel Devrao Sukhadhan
Address: E1/11 - 301&302 Deshmukh Homes Shivneri Society Ltd.
Shil Road, Near Tata Power Station, Dombivli East pin 421203
cell [protected]
Club Mahindra Membership no./ id. 2349430