[Resolved]  Club Mahindra Holidays — Membership

Address:Mumbai Suburban, Maharashtra

Repeated sir,

I bought club mahindra membership ten years ago.

My club mahindra membership no. is[protected]. season white 1 bed room.
In the name of 1) mr. indravadan amrutlal shah, 2) sachin indravadan shah. at staying in flat no. 7, mahavir darshan complex, 267, bhavani peth, pune 411042

I mr sachin i. shah son of mr. indravadan shah and write now i am stay in mumbai

I bought this membership on jan-2002 at rs 1, 49, 000/- i paid full payment that time his sales person does not says about asf charges which are now 12, 000/- per year. this membership is valid upto jan-2034 which is total 33 years membership.

Membership of rs that time i taken at rs, 1, 49, 000/- and its asf charges of rs 12, 000/- every yearly, and every year it asf charges are incese of rs, 2000,/- to 3, 000/- so on my total 33 years. approx years * asf charges which is 33 years * 12, 000/- asf p. a. = total asf charge rs. 3, 96, 000/- which is higher then the membership


From last ten years any person doesn`t call us for payment of asf not send any conformation letter for the payment of this charges.

Today when i want to book for holidays so i call in its pune branch on no. is[protected] to spock miss geeta
O she said that your asf charges are pending of rs. 96, 997/- and my whole past holidays are also lepas

I worte 3-4 mail to the [protected]@clubmahindra.com regarding my problem. on last mail i worte harshly about my problem on same day from chennai i received call on[protected] this no. a lady en sour that my problem solve within 3 days but still today its not solve. and i call on last saturday regarding of my problem status its still not done and every time says working on this problem.

O i want to londge complaint about this company for the last 20 days for the heasment and giving very bed service

My email id is [protected]@rediffmail.com
Achin. [protected]@yahoo.com
Mobile no. is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 20, 2016
Complaint marked as Resolved 
Verified Support
Feb 24, 2010
Club Mahindra Holidays Customer Care's response
Dear Chintan,

Thanks for writing in and voicing your concerns through Consumer complaints. We regret the inconvenience you had to face.

May I request you to kindly send your member ID to my email - indu.[protected]@mahindraholidays.com. I will revert to you to address your concerns to your satisfaction as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Verified Support
Feb 09, 2012
Club Mahindra Holidays Customer Care's response
Dear Sachin,

Thank you for voicing out your concerns through this forum.

We understand that Mr.Ashwin & Gautham from our member relations team are in touch with you to address your concerns. Please do bear with us till we get back to you on the same .



Regards
Gauthaman SR
Member Relations
Club Mahindra
Complaint comments 

Comments

I had paid Rs25000/- in the month of Feb 2009, and was informed that if i cancel the membership within 10 days, the entire money will be refunded back. ( all written documents available)

I have informed them within 10 days for cancelling the membership as required, but till date i have not received the amount. Called the several times but no accurate response and just delaying the activity by giving different dates for refund.
Awaiting response at the earliest
Dear Chintan,

I have an option for all you people.I can understand your situation. I can give you the best deal available in the market. About our service let me tell you we are into direct sales. So without customer satisfaction our business is zero. You will get your booking wherever you want whenever you want, just you need to book your holiday 45 days in advance. We have our 6 home resorts in Thailand and South Africa, besides that we are associated with 3000+ resorts worldwide. In India you can access all Club Mahindra and CountryClub resorts through our Club Membership at a lesser price, plus we have in total 47 associated resorts throughout India. You don't need to believe in my words. You will know it by yourself after your first holiday with our service. So don't wait. Take a closer look at it. Send me your specific requirement. I will contact you with the best suitable deal for you. You can't afford to miss this opportunity. I can guarantee that you are going to love it.

You can send your requirement in this mail address

biz.[protected]@gmail.com

Regards
Chiranjit

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    144
    Resolved
    1945
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information