[Resolved]  Country Vacations — Pathetic services

Address:

Bangalore, Karnataka

I paid INR 1,28,000/- for a gold membership of Country Vacations one month back. They gave to one free pass for their Sarjapur Rd Country Club. When I went their with my friend, I saw the following:
While taking the membership, they mentioned that the membership fees would be converted into "Zero percent interest" EMI of Rs 3500/- and only Rs 3500/- would be charged to my credit card every month.
However, as per the statement, the complete amount has been charged on my card (Rs 60,000 and Rs 68,000).

They never converted the bulk payment into EMIs and now I have to pay interest of around 3% per month on my balance of INR 1,28,000/- every month.

Services at Country club sarjapur are pathetic:

1. No Manager: There is no manager available to discuss.
2. Pathetic facilities:
It is supposed to be a club, and there is only 1 table-tennis table???? Even the one that is provided, does not have proper rackets. The racket given to us had broken handles and they were totally broken.
The snooker balls were crooked and some even had holes
The snooker table was scratched at many places
The snooker sticks were broken. It was completely unusable
Swimming pool was closed till 1 pm. Once it was opened, there was no lifeguard on duty.
Swimming pool was full with people who would spit in the same water they swim. Would anyone want to swim in such an unhygienic pool?
Swimming pool is unusable for ladies. There were only boys and men in the pool. If I pay for the services, I think my family deserves to get good services, which was NOT AT ALL the case
3. Country vacations staff not available: Having seen such facilities, I wanted to complain at the CV desk. The person told me that staff would not available till 2:30 pm. Do you expect members to wait till 2:30 pm?
4. ZERO Value for money: I have spent Rs 1,28,000/- on this membership. Is this the value I get for the money I spent????

Please help me recover my money back from country vacations