[Resolved]  Country Vacations — Don't keep the commitment

In the month of November, 2008 the manager or owner or staff of Country Vacations, a division of Country Club (India) Ltd. have taken Rs.25000 for Spa membership & a trip to Goa or Hydrabad or Kerela (any one place) for 10 days free accomodation in 5 star resort or hotel including breakfast, lunch and dinner with a group of 4 family members and special package of 60 spa for any two family members. They assured that the company is very much reputed so there are full security for the money & none will cheat by them. They also said that in any day of the year of coming 2009, we can plan the vacation & we have to told them before 2 months or 30 days & they will send all the required details by post. After the full payment of money & confirming them before 3 months that we wanted to go Goa for the vacations in the last week of September after Durga Puja, they said ok everything will be organised as we need. But after preparing for the vacation & reserved the ticket for transport, when we tried to contact them & confirming the hotel or resort before 15days, they did not send any details & did not cooperate with us & after a long time of harassment they are failed to confirm the hotel or resort & also they denied to give the free accomodation against the amount for the 4 family members in Goa. They were totally denied their commitment. After this when we asked to refund our money, they said they can't refund any amount of the deposited money.
After this long time of harassment by the company of Country Vacations, I knocked at the door of Consumer forum for proper action against this company. Now I want the return of my money.

Address :- 64 S. K. Deb Road, Pratisruti Apartment, Flat No-103, Kolkata-700048
Contact No :- [protected]
Bill issued in the name of :- Mr. Himadri Kumar Roy
Bill issued on :- 15th Nov, 2008
Money is taken by :- Cash- Rs.2000 on 15.11.2008 &
Postdated Cheque- Rs.23000 dated on 01.12.2008
Money collected at :- city office of Country Vacations, near Topsia,
beside Ford building