[Resolved]  Croma — FRAUD EXTENDED WARRANTY OF CROMA AND CHEATING OF 5000

Address:

Bangalore, Karnataka

complaint 1)
I have purchased a extended warranty of a LAPTOP,CANON DSLR,LOGITECH SPEAKERS, 1 year back.[protected]

20 days back know my laptop got problem,and stopped writing dvd'd and i called croma extended warranty helpline,i mentioned my name ,bill invoice number,they replied that,my laptop extended warranty is on another name,(name was pardeep) and DSLR extended warranty ,LOGITECH SPEAKERS extended warranty,ALL these extended warranty has been updated by different names.I went to showroom,they said "IT IS NOT OUR MISTAKE(SHOWROOM TEAM)-HELPLINE IS SAYING,WRONG INFORMATION HAS BEEN SENT BY SHOWROOM TEAM....

Afterwards i sent mail to ([protected]@cromaretail.com) of my bill copy to ,the helpline team said,response will come in 2 days, know it is been 3 weeks.I called helpline in tbetween these days,they said they have not received complaint like that.


COMPLAINT 2)

ON[protected],[protected],
I HAVE PURCHASED A ITEMS FROM CROMA ,USING DEBIT CARD(SBI-MAESTRO).
AT THAT TIME THERE WAS OFFER GOING ON CROMA SHOWROOM, OF 5 PERCENT DISCOUNT OF,SWIPE O[censored]SING DEBIT CARD(SBI-MAESTRO).BOTH DAYS I MADE A TRANSITION OF 50,000,MEANS TOTAL COMES 1 LAKH.

WHICH GIVES 5000 RS DISCOUNT,
THE PROMISED AMOUNT WILL BE RECEIVED AFTER 3 MONTHS,
IT IS BEEN MORE THAN A YEAR,I HAVE NOT RECEIVED AMOUNT

PARWINDER SINGH
[protected]
[protected]@GMAIL.COM