[Resolved]  Datawind Innovations Pvt. Ltd. — Either resend delivery of 2 nos. o[censored]bislate 7c+ sets or refund amount Rs 9400 with interest.

Address:

Mumbai Suburban, Maharashtra

Dear sir

I had upgraded my 2 nos o[censored]BISLATE 7+ (PM72DFF5518E & PMD3480A06EC) to UBISLATE 7C+ (PME2841D6C6F and PMED93489AC8) as per Datwind's upgradation offer on 9 th feb 2013 by paying (Rs 1700 +Rs 1700= Rs 3400) through credit card on 12th feb 2013.In their offer DATAWIND proposed me to pay (Rs 1500+ Rs 1500) Rs.3000 towards upgradation o[censored]BISLATE 7+ to UBISLATE 7C+.But at the time of online payment additional Rs. 400 have been taken by DATAWIND. Thereafter I sent many mails to DATAWIND mentioning online payment made by me on 12 Feb 2013 and sending delivery of goods.

On 1st March 2013 at 6.00 pm delivery boy ( Named Rajesh chalke , mobile no [protected]) from FEDEX courier come to deliver 2 nos. o[censored]BISLATE 7C+ sets. Initialy he asked me to pay Octroi amount I agreed for it and asked me to sign on electronic recieved device I did so. Then he
asked me to pay additional Rs 1800 +[protected] and Rs 376 + 376 (Rs 752/-)towards COD and Octroi respectively . But I had paid already online Rs 1700 + 1700 towards additional upgradation charges as per your offer on 9th Feb 2013. But I was ready to pay octroi charges but Delivery boy deny to give me delivery though, I showed all online documents which are attached to this email as proof of payment made.Even I talked to FEDEX office person on phone call regarding to delivery.After many reminders from me regarding to above matter, DATAWIND have not taken any step to resolve this matter.Therefore I may kindly request you to either resend goods with proper document (Cash bill and not a COD bill)or you may refund my paid amount Rs. 9400.00 to my Axis bank a/c no [protected], bandra East , Mumbai branch.
Thanking you

Yours faithfully




MAHENDRA BAJIRAO POL
HOD
DEPARTMENT OF LEATHER TECHNOLOGY
GOVERNMENT POLYTECHNIC,
BANDRA ,MUMBAI-400051
[protected]