[Resolved] DD Motors Peragari Showroom — Harrasment by DD Motors Peragari Showroom for Swift Dezire
Hello myself Mrs. Renu Jain R/O 51-Arihant Nagar Punjabi Bagh West New Delhi-110026, Mobile: [protected], [protected] as I have booked Swift Desire VDI on 04/04/08 from DD Motors Peeragari Showroom as the executive name Deepak and my allotment no[protected], Receipt No : 3125 dated 04/04/08 by the time of booking they have given the commitment that delivery within 45 days and booked the car Booking Amount of RS 50000/- and after regularly calling them after 45 days they shifted to 20 days more, then i had called after 20 days they still tells that only some days more with so much extreme harassment and now they are telling us that you will get the delivery in the month of September this is very ridiculous, I have booked the car so that I will get in 45 days, they must told me earlier on that day why they are giving false commitment, I am sure that they are selling desire on premium of RS.50000/- as one of the executive told me,
So at this point I have walked to DD Motors Peeragari Showroom where I met Mr Sanjay Wadhwa( General Manager) Mob [protected] and Rashmi Sexana Madam(Sales amd Finance) Mob : [protected] with the huge argument they admitted there mistake for the delay and confesses to not to give Desire VDI till end of September we have argued again for that and told that we are giving there complaint to Maruti Udyog for this Harrasment done after that they have given me another option to take LDI very soon in 15-20 days time as our next lot is comming on the 15/06/08 so we agreed for that and send the Finance payment of Swift Desire LDI of 2.20 laks on 05/07/08 from HDFC Bank to DD Motors Account Peeragari Showroom, there after that we have contacted them on 15/07/08 date they told us your car is on the way and you will be getting delivery on the 18/07/08 and when we again call them on 18/07/08 they told that we have not given you the commitment for that, we are not getting any car from Maruti, How this can be possible? that DD Motors are not getting a single car from Maruti Udyog?
Till now we have not received the car and now when I have called Rashmi Madam and Mr Wadhwa, as they usely doesn’t pick up the phone and surprisingly at last they have picked the phone and telling us please contact us after 15/08/08, we don’t have the cars.
So please guide me what should I do next, ?as given the finance amount to DD Motors. I urgently Needed Swift Desire LDI White Color, should I go for Consumer Cell Of Delhi Government, Media Peoples, Legal formalities or wait for your reply..
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Aug 14, 2020Complaint marked as Resolved