Deals And You — COMPLAINT AGAINST DEALS AND YOU BLACKBERRY MOBILE NOT RECEIVED AFTER PAYMENT | |||
Deals and You Complaints - BLACKBERRY MOBILE NOT RECIEVED AFTER PAYMENT View all Deals and You complaints Deals and You Location: J P NAGAR, Bangalore, Karnataka, India Share with friends: kanchan96 on Jun 25, 2011 BLACKBERRY MOBILE NOT RECIEVED AFTER PAYMENT I had Placed an order to purchase a blackberry mobile from Deals and you online ORDER # 104964. I had also made online payment on 04/may/2011. The online terms and conditions assured that the product will be delivered within 21 days. I also called their helpline # within the 21 days window as was advised it been dispatched. They never gave me reference or trcker # for the consignment. Till date its been more than 55 days and i have not received the product. When I call their helpline they state product was dispatched the respective address and it returned back as their was no response from my side. I completely deny this as I always be at home 24/7 as i am a house wife. I did not receive any communication (phone/courier) from deals and you. I grew suspicious hence I wanted to check their cash on delivery option. I placed another order on 21/may/2011 and within 7 working days I was contacted by the courier agency requesting me to receive the order. We have also sent many email communication to deals and you helpdesk. In returned I always get electronic email back stating issue will be looked into, which was never done.also they are not providing courier consignment no. to us after many request. This proves that company does not care about their assurance once they receive their money. If the money is due from customer they regularly follow up to collect the same. Online ORDER #[protected] ORDER# 104964 CASE ID 31869 Placed on 04/may/2011 Order palced from ID: [protected]@yahoo.com Cash on delivery order #[protected] Placed on 25/May/2011 Order palced from ID: [protected]@gmail.com Please consider this as my case and let me know suitable action that i can take as a consumer. Thanking you, Kanchan Sharma Moblie #'s for contact: [protected] [protected] Was this information helpful? | |||
 12 Comments | |||
Comments
Deals and You — BLACKBERRY PH. NOT RECIEVED AFTER PAYMENT
I had Placed an order to purchase a blackberry mobile from Deals and you online. I had also made online payment on 04/may/2011. The online terms and conditions assured that the product will be delivered within 21 days. I also called their helpline # within the 21 days window as was advised it been dispatched. They never gave me reference or trcker # for the consignment. Till date its been more than 40 days and i have not received the product. When I call their helpline they state product was dispatched the respective address and it returned back as their was no response from my side. I completely deny this as I always be at home 24/7 as i am a house wife. I did not receive any communication (phone/courier) from deals and you. I grew suspicious hence I wanted to check their cash on delivery option. I placed another order on 21/may/2011 and within 7 working days I was contacted by the courier agency requesting me to receive the order.We have also sent many email communication to deals and you helpdesk. In returned I always get electronic email back stating issue will be looked into, which was never done.
This proves that company does not care about their assurance once they receive their money. If the money is due from customer they regularly follow up to collect the same.
Online order #[protected]
Placed on 04/may/2011
Order palced from ID: [protected]@yahoo.com
Cash on delivery order #[protected]
Placed on 25/May/2011
Order palced from ID: [protected]@gmail.com
Please consider this as my case and let me know suitable action that i can take as a consumer.
Thanking you,
Kanchan Sharma
Moblie #'s for contact:
[protected]
[protected]
[protected]
I don't know why you guys come here with your complaints. You need to contact with the officials authority of Dealsandyou. As they really care for their customers they will surely help you. I never had any problem with Dealsandyou and am really happy with the discount they offer. I am in love with them really.
HEY YOU,
MR. X Y Z.
YOU MEAN TO SAY THAT, IF DEALS AND YOU HAVE OFFICIAL AUTHORITY OFFICE IN HARYANA GURGOAN, AND WE ARE FROM BANGALORE THEN WE SHOULD SPEND AT LEAST 10000/- RS AS TRANSPORTATION FAIR PLUS TIME OF FEW DAYS TO RESOLVE OUR PROBLEM.
MR. X Y Z.
YOU MEAN TO SAY THAT, IF DEALS AND YOU HAVE OFFICIAL AUTHORITY OFFICE IN HARYANA GURGOAN, AND WE ARE FROM BANGALORE THEN WE SHOULD SPEND AT LEAST 10000/- RS AS TRANSPORTATION FAIR PLUS TIME OF FEW DAYS TO RESOLVE OUR PROBLEM.
I have also ordered a BB 8830 phone by making full payment by credit card. The order was placed on 25th Aug; today is 21st Sept. There is no sign of any phone or any info regarding dispatch of the item. I have sent a few emails for which replies came promptly, saying that the phone would be delivered within 21 working days (excluding weekends). By that count, I should be getting the phone this week; but I am not sure. Seeing the kind of complaints here and elsewhere, I am even worried that I have sunk Rs. 3999/- in this deal. This is daylight robbery. I would like to know if anybody has ever got merchandise as promised by DnY.
Dealsandyou.com — Not Received Blackberry
I have places online order on 25th Aug. 2011 for Blackberry Handset by www.dealsandyou.com and till today i am not received by ordersAnd the response from dealsandyou.com side is not very satisfactory as I have communicated with dealsandyou.com costumer care center - [protected] various times with the interval of 3-4 days after placing the order but every time gets the same response that dealsandyou.com will get that within 2 or 3 days. But still those 2 or 3 days have not came. I cancelled my order on 26th sep due to Gurgaon PIN code 122001 not covered under delivery as communicated by dealsandyou.com executive after one month, got the information that the concerned department will contact you after processing but till today no one have contacted then I called again and again today i have talked to dealsandyou.com executive Siddharth who said your order will be discarded within 15 days.
But today again i received a mail from customercare that your " Dear Customer,
We regret for the inconvenience you faced.
We have forwarded your request for refund. We can not assure you that you will get the refund as we are only forwarding the request.Your understanding in this matter is highly appreciable.
Regards
Anshul
Deals and You Team
Website : www.dealsandyou.com
Support Line : +[protected]
I'm becoming frustrated of calling in dealsandyou again and again and now received a mail that my refund is not confirmed. Please help me out to get my refund and problems face by me.
--
Regards:-
SACHIN GUPTA
[protected]
We will have that checked, kindly share your order number with us.
@sachingupta13
We regret the delay. Kindly share your order id with us and we will have the status checked as soon as possible.
Thanks.
We regret the delay. Kindly share your order id with us and we will have the status checked as soon as possible.
Thanks.
Same here. I have not received my order dated 24-Oct-2011 from dealsandyou.com after making the entire payment.
These people are just bogus and should be arrested immediately.
These people are just bogus and should be arrested immediately.
Dealsandyou.com — Order Not received
My name is Vipin Kumar and email id is [protected]@gmail.com. I had ordered Reebok Shades - Golden (Reebok Sunglasses) on 01 Dec, 2011 from dealsandyou.com. My order number is 315558. When I placed this order I was toldwell delivered the product in 21 working days and the TAT is already completed. When I called on customer care to know the status they said we are forwarding the complaint and you’ll get the status
within 48 hours and now again 48 hours gone and I haven’t got the status. When I said please give me my refund they said we are forwarding your complaint again and until we get the complaint status
we would not be able to take the refund request. Please do the needful and please try to arrange either my product or refund.
Regards,
Vipin
[protected]
@kumarvipin36
Dear Customer,
We regret the inconvenience caused to you due to a delay in the delivery of your order. As per our records, we see that your ordered product was delivered to you on 5-Jan-2012. We assure you better service in the future. Thank-you for your cooperation.
Regards
DNY
Dear Customer,
We regret the inconvenience caused to you due to a delay in the delivery of your order. As per our records, we see that your ordered product was delivered to you on 5-Jan-2012. We assure you better service in the future. Thank-you for your cooperation.
Regards
DNY
Blackberry cell phone — Item Not received
Dear sir,I have book the Black berry cell phone on 19.03.2010 for the amount of Rs.29999.00 by my SBI credit card. The payment also debited from my credit card account . But as of now i have not received the cell phone. Please interview in this matter in urgent basis and send the cell phone at the earliest.
Booking no.[protected] , dated 19.032010
Item ordered : Black Berry cell phone
SBI credit card no.[protected]
Address:
P.Muthupandian
Flat no.106, Block no.1,
R.V.Brindavanam, Bolarum "X" Road,
Miyapur,
Hyderabad , Andhra Pradesh -500050
Cell no.[protected]
Thanking you,
Regards,
P.Muthupandian