Deb Music Centre,BJ Market Salt Lake,Kolkata — Refusal to pay back caution deposit and extreme misbehavior

Address: Howrah, West Bengal

I had rented 3 movie DVds from the above mentioned shop in BJ market,salt lake,kolkata.The caution money paid was more than double than the original rate.

I returned them after 3 weeks as there were 30 movies to be completed seen in my DVD player.Though Im a regular customer,he fined for each dvd.

When asked to return the caution deposit, he created a great fuss with a dvd and gave it back to me saying it wont run(i checked it is still running fine).Since I was a single girl standing in the shop,I could not argue much and had to let go my caution.

On the other hand when i complained of a few dvds(bought at original price) for which i failed to see half of the movies,he failed to pay heed and started attending the other customers.

What should i do?
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    Deb Music Centre,BJ Market Salt Lake,Kolkata
    Kolkata
    West Bengal
    India
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