[Resolved] Dell - Desktop PC — Incompetent Dell Customer Care

[Resolved] Dell - Desktop PC — Incompetent Dell Customer Care

D Dr. Vivek Narayanan from Gurgaon, Haryana

I have a desktop PC Dell - Vostro - 200 bought with a genuine Win XP Home edition. After the immediate(1 year) expiration of the desktops 'Warranty', the DVD ROM has stopped detecting CDs(audio cds, writable cds, Video Cd's). But the DVDs are working fine. Mind you that these Cds are not pirated or bought from any black market. After calling Dell customer care 5 times in a row, every time i was compelled to hold the line for like 10 to 15 minutes and ultimately i cut the phone gettin fed up of waiting. At times i was lied to by the callers saying "there are no waiting calls in the line sir. your call will be the first one for them" !!! Is there no after sales provision of service for dell customers? Expecting some kind of positive response from the company. Dr. Vivek Narayanan Delhi Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

vishnu prasad barik

from Dehra Dun, Uttarakhand

i am searching for dell custom care in dehradun please do help me by providing me the adress

Sachin Bharadwaj

I have dell xps series desktop now my desktop is not working.The hard drive of my system is not detect
plz tell me the dell customer care number for further use.

R.KANAGARAJ

from New Delhi, Delhi

I have dell SERVICE TAG : 91BST1S OPTIPLEX 755 MODEL NO. DCSM desktop PC is not working.SHOW TO AUTOMATIC BRIGHT CONTRAST BUTTON ON THE MONITOR ENTER THE USER ACCOUNT DID NOT SHOW THE WINDOW.plz tell me the dell customer care number for further use.
PSE SOLVE THIS COMPLAINT

satveer singh

my deskop problem is not solved for last 10 days & your service engineer is not check in my PC