[Resolved]  Dell India / Inspiron 14 — Cheating

Hello Sir/madam,

I have given an order for dell laptop in dec 22 2009, I had send the DD and the order was placed on 29 dec 2009. Due to some reasons, I had to change the delivery address. I had contacted the sales representative and discussed with him about this issue. He assured me that every thing will be fine. He said the delivery of the laptop will be in hold till I give my new address, I tried to call him 2 days later but he was not responding for one long week. I was worried and went to the DELL office, the sales rep was not available so one of his colleague came and assured me that I ll get the laptop in my new address. In the mean while, BLUE DART people went to my old address with the laptop. As it was not accepted, it has been been kept in the hold position. I am trying to contact the dell people, but they are not giving proper responses. They said that the updated invoice with new adress has been sent to blue dart , but blue dart are saying they had received nothing till now.
The laptop has been in hold position from the last 15 days. The sales representatives are simply cheating me by saying stories that I ll get it by today or tomorrow from the last 1 week. I want to know the status of my order, what happened actually and why was the delay???

After taking the money also..why they are creating such problems for customers.. It looks very cheap

What shud I do now??
Please help me..