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Please provide me dell customer support center in pune
[protected]@dell.com
Dear Rengapriya,
I do not know who is fooling me in dell. I have never had a worst experience in any company. My keyboard is not working and this guy is sending me to pay and calling me that may or may not be your laptop is covered by warranty.
Story is like this : My sister bought studio 1725 laptop from Tesco London last month and the problme from the begining is that the key board is not functioning and also touch pad is not working.
I almost scremed to many dell customer service centres, also waiting and tried for hours on busy dell lines. I AM STRUGGLING TO GET MY KEYBOARD REPAIRED FOR LAST ONE MONTH AND SOMETHIMES LIKE TO THROW THIS LAPTOP IN DUSTBIN AS NOBODY SEEMS TO HELP ME. I AM TRYING TO SEND THIS MAILS TO DIFFERENT PLACES IN DELL AND ALSO BAGGING TO ANYBODY WHO CAN REALLY HELP.
MY CELL NO IS [protected]. IF YOU ARE CALLING FROM INTERNATIONAL LOCATION PL CALL ME ON 0091 [protected].
REGARDS,
Bhadresh H Khamar
[protected] Forwarded message[protected]
From: [protected]@dell.com <[protected]@dell.com>
Date: Sep 17, 2008 2:29 PM
Subject: Qtn for[protected]
To: [protected]@gmail.com
Dear Customer
This is w.r.t to the call logged with our Technical team, the charges for the engineers support is Rs. 1364/- (Taxes all inclusive).
Simple steps to avail service:
· Request to release the purchase order favouring "Dell India Pvt Ltd."
Important: While releasing the order/payment please mention the service tag number and quotation number in the PO/backside of the DD or CHEQUE.
· Courier the DD/Cheque to
Dell India Pvt Ltd, Divyashree Greens, Ground Floor, S.No. 12/1, 12/2A, 13/1A, Challaghatta Village (Kormangal Intermediate Ring Road, Domlur Bangalore 560071.
FAX NO[protected]
Attn: Valmiki Gowda, India Sales
Note:
· These services are carried out during Monday to Friday, 9 AM till 6 PM (excluding national holidays) and typically scheduled within 2 working days of receipt of order.
· No payments either in cash or cheque is accepted by engineer, it has to be couriered to the above address.
· W.r.t this quotation queries kindly reply back to the mail id [protected]@dell.com or Call the toll free no[protected] /[protected]
P.S Kindly provide the road permit form for parts despatch where ever required at the time of shipment.
For the protection and security of your Credit Card information, Dell requests that you DO NOT send any Credit Card information through either Email or Fax. If you need to provide these details please contact me at my direct extention.
Regards,
Valmiki Gowda
India Billable Services Sales
[protected]
For Paid Calls :[protected]Toll Free) Options 2 – 2 – 1 - 1
Fax:[protected]
How am I doing? Email my Manager
Dear Rengapriya,
I do not know who is fooling me in dell. I have never had a worst experience in any company. My keyboard is not working and this guy is sending me to pay and calling me that may or may not be your laptop is covered by warranty.
Story is like this : My sister bought studio 1725 laptop from Tesco London last month and the problme from the begining is that the key board is not functioning and also touch pad is not working.
I almost scremed to many dell customer service centres, also waiting and tried for hours on busy dell lines. I AM STRUGGLING TO GET MY KEYBOARD REPAIRED FOR LAST ONE MONTH AND SOMETHIMES LIKE TO THROW THIS LAPTOP IN DUSTBIN AS NOBODY SEEMS TO HELP ME. I AM TRYING TO SEND THIS MAILS TO DIFFERENT PLACES IN DELL AND ALSO BAGGING TO ANYBODY WHO CAN REALLY HELP.
MY CELL NO IS [protected]. IF YOU ARE CALLING FROM INTERNATIONAL LOCATION PL CALL ME ON 0091 [protected].
REGARDS,
Bhadresh H Khamar
[protected] Forwarded message[protected]
From: [protected]@dell.com <[protected]@dell.com>
Date: Sep 17, 2008 2:29 PM
Subject: Qtn for[protected]
To: [protected]@gmail.com
Dear Customer
This is w.r.t to the call logged with our Technical team, the charges for the engineers support is Rs. 1364/- (Taxes all inclusive).
Simple steps to avail service:
· Request to release the purchase order favouring "Dell India Pvt Ltd."
Important: While releasing the order/payment please mention the service tag number and quotation number in the PO/backside of the DD or CHEQUE.
· Courier the DD/Cheque to
Dell India Pvt Ltd, Divyashree Greens, Ground Floor, S.No. 12/1, 12/2A, 13/1A, Challaghatta Village (Kormangal Intermediate Ring Road, Domlur Bangalore 560071.
FAX NO[protected]
Attn: Valmiki Gowda, India Sales
Note:
· These services are carried out during Monday to Friday, 9 AM till 6 PM (excluding national holidays) and typically scheduled within 2 working days of receipt of order.
· No payments either in cash or cheque is accepted by engineer, it has to be couriered to the above address.
· W.r.t this quotation queries kindly reply back to the mail id [protected]@dell.com or Call the toll free no[protected] /[protected]
P.S Kindly provide the road permit form for parts despatch where ever required at the time of shipment.
For the protection and security of your Credit Card information, Dell requests that you DO NOT send any Credit Card information through either Email or Fax. If you need to provide these details please contact me at my direct extention.
Regards,
Valmiki Gowda
India Billable Services Sales
[protected]
For Paid Calls :[protected]Toll Free) Options 2 – 2 – 1 - 1
Fax:[protected]
How am I doing? Email my Manager
Same thing has happened to me and the same non helpful attitude. First off the laptop came in some foreign language looks like arabic type writing. Spent hours on the phone trying to sort that out. They reset the laptop. NOW in the middle of writing a paper the thing crashes. I have net even used it 5 times in the 2 months as I had no internet. These people are jokers. What I need to know is how I can return this laptop and get a refund. I am originally from the Caribbean and bought it through the Caribbean and Latin American site, I now reside in the UK. Need to return as soon as possible so please let me know.
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+91 80 2506 8026
No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
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so pl give me any guidance
thanking u hiren joshi