[Resolved]  Dell India Pvt. Ltd / Laptop — Frequently faults in Laptop

dell india pvt ltd./ Laptop — Frequently faults in Laptop

With reference to above cited subject it is stated that I have purchased a Dell studio 1558 notebook Lap Top -OCQT S541031IN8 R/O order No 0492734 Tax Invoice No. 00399929, service Tag No. DK7V4BS, express service code [protected], Model No PP39L, purchase on Invoice dated 27.01.2010 from your company.
But it is regretted to say that the Lap Top is not working satisfactorily since it is purchase either due to manufacturing defect or other defect of Lap Top. The fault comes frequently again and again in Lap Top. Frequent maintenance has caused disappearance of original look of Lap top. Your service centre also so far in my son IIT College Ahmedabad so very difficult to approach frequently. The details of fault observed and restored to your company are as under.
S.N Name of Fault Fault Attended
1Black spot on LCD - Changed Original LCD by your
service engineer
2Cooling Fan not working- Changed cooling fan by your
Ahmedabad service centre
3C.D drive not working - Attended fault by your
Ahmedabad service centre
4Window trouble - Attended fault by your Ahmedabad
service centre
5Wifi not working - Attended fault by your Ahmedabad
service centre
6Again asking genuine window -
and frequently ON-OFF problem
in Lap top -

Therefore you are requested to replace my son Lap top immediately so that my son work may not affect adversely. My Son Contact no is- [protected]

(Pitamber lal saini)
PA to Dy. General Manager
O/o GMTD, Alwar-301001(Rajasthan)
Mobile No- [protected]
Land Line No.[protected]

With reference to above cited subject it is stated that I had purchased a Dell studio 1555 notebook Lap Top, service Tag No. HFDL6H1.

This laptop is under warranty with your service centre, NOIDA But it is regretted to say that the Lap Top is not working satisfactorily since it is purchase either due to manufacturing defect or other defect of Lap Top. The fault comes frequently again and again in Lap Top. Frequent maintenance has caused disappearance of original look of Lap top. I have approached your service centre in NOIDA so many times and during the last three months this laptop was lying with your service centre for repair.

I had visited your service centre about 10 times in the last 3 motnhs and after that my laptop is still not working satisfactorily. The details of fault observed and restored to your company are as under.

Therefore you are requested to take necessary action in this regard or replace my Lap top immediately so that my work may not affect adversely. My Contact no is- [protected]

E-mail address: [protected]@rediffmail.com