[Resolved]  Dell / Inspiron 1440 Laptop — regarding battery problem before 1 yr warranty

Address:

Mysore, Karnataka

hi,

this is bhoopendra. i have purchased dell inspiron 1440 laptop. i got the big battery problem within warrenty. battery is getting discharged within 10 min , and some popup is coming "consider replacing your battery". regarding this i called and had email conversation with dell customer service but their technical support is giving lot of excuses and are not ready to replace the battery. even they are offering to buy a new battery. after making every attempt this is the last platform i am seeking help from. plz help me in this case.
i am giving all the details of my laptop and battery:



service tag: FWBR3BS
express service code: [protected]
reference no.: 08284
model no: PP42L
order no.: [protected]
date of purchsing: 19/8/09
dealer email.id: [protected]@gmail.com


serial no. : KR-0K456N[protected]CCA-A00

capicity: 48wh/10.8v
type: K450N
ITE ACCESSORY : E302660
DP/N : 6K456N




please look in to this matter asap.