[Resolved] Dell / Inspiron 1525 Laptop — product defective/rusted given taken charge of engr visit and engineer not taken any intiative to resolve the complain | |
i have purchased one dell laptop in last year may 2008.(service tag 64tp1bs)Just after crossing 1 year i am facing some starting problem in my laptop .As i have not used my laptop for more than 2 month as i have shifted my home in july.After that when i am starting the laptop it not start .To rectify the problem i contacted dell [protected] and given payment for engineer visit to mr mohit sharma but till 9th no person visited to check my laptop.For this i again contacted 3 times to above number but they telling that payment is not received but as per citibank they have given on 2nd.again i follow on 14th then they send engr on 15 th.when engr open my laptop i found rusted base in laptop . also at moment my laptop started but he told me that there is no prob. i told him that sometime it will start and some time not so i requested him to pl keep it in observation state .but he denied. no i am facing same problem. i think i rcv defe3ctive laptop.plreplace it otherwise i will gotocon.forum
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Aug 14, 2020 Complaint marked as Resolved | |
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