[Resolved] Dell Inspiron 15r N5010 Laptop — Poor battery backup

BhawaniSharma

from Jind, Haryana

Address:

Nawanshahr, Punjab

battery back up of my DELL inspiron 15R n5010 LAPTOP is very poor. apprx max be 1 hour
when i called to DELL customer care, then their representative say that " it is normal,"
if backup of battery is 1 hour then why Company mention 4 hour backup in menu while purchasing laptop's.
when i ask about the battery replacement under warranty , then DELL customer care''s representative say that its warranty is over...

Bhawani sharma
M.Sc. (Computer Science)
Now Student of M.Tech
Punjabi University,
Patiala, punjab

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Aug 13, 2020

Complaint marked as Resolved

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Comments

bhat080380

We need to understand battery stand by time and battery back up are two different things .

Theorrticaly each cell can provide 15 min of back up .
Hence a 6 cell should provide a back up in a range of 90 min .
Practicaly there are more thing that can infuence the back up .
Usage type, application used, number of application used a one point .
Moreover battery being a consumable comodity would eventualy start giving lesser back .

The Sorcerer

from Kolkata, West Bengal

Maybe its 4 hour back on idle mode and depending on the system load its about 1hour?

Moral of the story: Read reviews who do battery tests on both idle and load, especially without those energy saving softwares which basically reduces the clock speed.

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