[Resolved] Dell - Inspiron 530 / 5jnhr1s — I WANT SEND LEGAL NOTICE TO DELL | |||
3rd & Final Reminder After this mail no more correspondensee 2nd Reminder All my losses i will recover fm DELL BY ANY COST & TO ANY EXTENDED IF YOU are not solve my problem in normal practice 1st Reminder Pls. note last TEN days my system is shut down & you have terminated onside warranty with out any prior notice Regards Suchindra O Shetty (Dy. Manager Ocean Freight) TKM Global Logistics Ltd C/o Tata Steel Ltd.,3rd Floor, Orient House, Adi Marzban Path, Ballard Estate, Mumbai - 400 038. Tel : +[protected]D) , 66103907 , 6610 3908 Fax : +[protected] Mobile : +[protected] Email : [protected]@tkmglobal.com Website : www.tkmglobal.com ----- Original Message ----- From: suchindra o. shetty To: [protected]@msdf.org ; [protected]@msdf.org ; [protected]@consumergrievance.com Cc: [protected]@Dell.com ; [protected]@Dell.com ; [protected]@Dell.com ; India_CustCare ; [protected]@dell.com ; [protected]@dell.com ; [protected]@dell.com ; [protected]@Dell.com Sent: Monday, August 16, 2010 2:51 PM Subject: DELL INDIA Dear Mr. Michael S. Dell - Chairman and CEO Ref. to the below my Problem i have facing last three years i have made lot of correspondence & Call to Technical Support in India BUT NO response NOW finally i have come through your end. so pls. look into this & solve my problem as soon as possible Also Pls see the some correspondence which i made in India Dear Dell Team Pls. see the below my comments' & reply me back as a professional manner. according to the Customer point view & keep your foot in my place 1. Ref.to the above my desktop i have purchase last three year ( not yet completed 12 sep 2010 ) backs. 2. Further next Two years Warranty extended & All the necessary payment made pls. see the attached your confirmation copy 3. Fm the day one after purchase above desktop i have start making complained for technical support But has on date i am not satisfied because all your support particular time period only 4. Each & Every alternative Two month's i has to make call for technical support for new Hardware problem's 5. As on date you are replaced to the below :- More Than 15 time's Ram 7 time's Mother Board 2 time's Display 4 time's Power Cord 3 time's Hard Disk 3 time's Graphic Card 6 time's re install all the program 6. To the above update my desktop i have spend more than 60 day's in home & more than thousand of call ( STD / Toll Free No. & E-mail Correspondences' ) 7. After continues flow up with DELL TEAM no body ready to resolve my Problem ( Pls. see the attached some correspondence for your ready ref. ) 8. So many Dell Technical in charge committed to me they will take up my problem with senior management & revert back with proper response BUT AS ON DATE I AM NOT RECEIVED ANY RESPONSE. 9. Pls. see the some person Name those who are revert backing to me i.e. Mr. Sunil Rajan / Vanitha Anand / Ashish Joshi /Summit / Selvi / Manish / Anurag Nada / Anirudu Bhora / Shrikar / Pankaj / Vikaram Sholonki / Nitin / Sohail / Prasad / Sayed / Santosh Mr. Ravi / Satya / Vijay Kumar / Arvind / Babitha / Narendra 10. Above all those person i have personally spoken with case no. for your kind information i have entire convercestion details i.e Date / Time / Contact No. & convercestion time details 11. LAST FOUR DAYS ONWARDS I AM TRYING TO REGISTER MY TECHNICAL PROBLEM BUT I UNABLE TO REGISTER MY COMPLAINED BECAUSE DELL STOPPED ONSITE SERVICES TO ME, DUE TO THE I HAVE HOLD TECHNICAL PERSON LAST VISIT THERE IS MONTH MAY TO THE SAME I HAVE CLEARLY EXPLAINED TO MR. SHRIKAR WHY I AM DONE SUCH KIND OF ATTITUDE & HE ACCEPTED MY PROBLEM & COMMITTED TO ME HE WILL BE DISCUSSES WITH HIS SENIOR OFFICER & REVERT BACK TO ME WITH PROPER SOLUTIONS BUT ...... ???? ...... STILL I AM WAITING 12 AFTER CONTINUES FLOW UP THE DELL ABOUT MY PROBLEM KNOW ONE READY RESOLVED MY REQUIREMENTS' & THEY ARE NOT READY TO CONTACT SENIOR MOST PERSON NAME & CONTACT DETAILS SO I CAN SPEAK WITH THEM & TRY TO RESOLVE PROBLEM ALL YOUR DELL CUSTOMER SUPPORT TEAM REFUSE TO REGISTER MY COMPLAINED AS WELL AS TO CONNECT PROPER PERSON - TO THE SAME I HAVE ALREADY INFORMED & REQUESTED TO MY DESKTOP SALES PERSON MR.SUNIL RAJAN & TECHNICAL INCH ARE MR. SHRIKAR IF YOU ARE RUN WAY FM MY PROBLEM OR YOU ARE NOT INTEREST TO ATTEND MY PROBLEM PLS. LET ME KNOW....?? SO IS IT ESSAY TO ME TAKE FURTHER ANY DISCUSSION FOR YOUR KIND INFORMATION I WILL READY TO GO ANY EXTEND TO RESOLVE MY PROBLEM & I AM NOT ACCEPT AFTER MY DECISIONS OR LESS YOU PLS. REFUND MY ENTIRE COST I.E. 1. SYSTEM COST 2. EXTENDED WARRANTY COST 3. MY 60 DAYS WAGES ACCORDING TO THE MY CURRENT PER DAY SALARY 4. MENTAL HARASSMENT COST I AM WAITING YOUR RESPONSE I.E. ONLY TWO DAYS. Thanks & Best Regards Suchindra Shetty Dy. Manager Ocean Freight To MUMBAI SUBURBAN DISTRICT Mumbai Suburban District Consumer Disputes Redressal Forum New Administrative Building, 3rd floor Near Chetna College, Opposite Dr. Ambedkar Garden Government Colony Bandra, Mumbai 400051 Telephone: 26551625 ADDITIONAL MUMBAI DISTRICT Consumer Disputes Redressal Forum Additional Bombay District Arun Chambers, 6th Floor Tardeo Road Mumbai 400034 Telephone: 24911737 / 24937770 Regards Suchindra O Shetty Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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