[Resolved]  Dell / Inspiron 6400 — Ridiculous after sales Services in Chennai, India

Address:

Chennai, Tamil Nadu

Hi !!! Let me introduce myself. I am Ashish. I work with Coca-Cola as Team Leader and looks after Chennai.

One day while working on my Dell Inspiron 6400, discovered that mic is not working. I went to Dell service Centre in Chennai.. They b4 checking made me clear about charges (as my warranty period was over well b4)..

(1) Consultation fee Rs 1200/-( that is just to say what is problem with my laptop u need to pay Rs1200)

(2) If it is mic slot/point which is not working i need to change full mother board(cost Rs.22000)

(3) When i asked problem is with mic why do wana change full mother board he says that is d only way out..

I mean it's complete loot... I really recomend b4 u buy any laptop plz confirm after sale services. Just bcoz one smalll chip not working they will change full laptop and earn profit.


DONT BUY DELL!!!!!!!!!!